Sent a SARcouple of weeks ago for all info on both a loan and a cc I have with them and received info on the loan within a week of initial letter. Have had no info for the cc as of today. Am on a reduced payment plan with all of my creditors due to a drop in income and wrote to AL cc last week enclosing a budget sheet and asking them to accept a token payment of £10.00 a month off balance. Got 2 letters from them today - one demanding payment of arrears and ring this number and another saying thank you for filling in an income and expenditure form (didn't know I had!) and please could you ring the number (same as in other letter demanding payment) to discuss details of my imaginary income and expenditure form! Don't really want to ring these numpties as I don't want to be bullied into doing/agreeing to something I cannot afford! Am thinking now I should write to them again saying basically - everything in writing please and where is my info from my SAR
? Any advice gratefully received.
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