Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Able and Willing Novitiate

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    Default Bank Charges / JSA

    I hope that this is the correct forum to post this in. I am recieving JobSeekers Allowance. I have two bank accounts; one with HSBCicon the other with Alliance and Leicester.

    Alliance and Leicester recently reduced my overdrafticon and I have no way of paying it off as I receive near £45 per week and a bank charge is £30+ a time. Due to the reduced limit, I had exceeded my overdraft limit and received further charges.

    These charges now stand at £391 and I have no way of paying them off on a limited income.

    I contacted A+L to letthem know the case, the customer service girl took my details and said that a 'specialist' would call me back.

    Today I have received a letter stating they have removed my O/D completely and that they havn't heard from me. I have BT phone records to prove that I had contacted them.

    My JSA is paid into my HSBC account.

    I have spoken to the Jobcentre regarding my situation and they are not able to help out with a loan to cover payments and couldn't offer any advice.

    Having read the template for those on benefits I do not think it would apply to me as I have my benefits paid into another bank.

    Please, any help/guidance would be much appreciated.

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  2. #2
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    Default Re: Bank Charges / JSA

    You need to start by claiming the bank charges back, the letters are all in the forum library

    http://www.consumeractiongroup.co.uk...lates-library/

    It would also help to read the guidance notes etc

    Good Luck, any questions just post on here and someone will assist


  3. #3
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    Thumbs up Re: Bank Charges / JSA

    Hi Able and Willing

    Here's a quicky - Ring DWP (JSA section) tell them you need to open post office account to receive your JSA money. DWP would send you post office referral form, take it to your local post office and fill PO account application form, once you have your new PO account number and sort code, ring DWP JSA section again and ask them to start paying you in your new account.

    If you dont like this idea then find another bank and open a very basic current account. You can try asking you current bank to stop taking your JSA money but it is very like they would keep on taking your JSA money to keep their books right.

    Once you have somewhere safer to receive your money then write to your current bank to stop charging you more and freeze any interesticon they are adding up. You can also send them your income and expense details by filling a financial statement. But that's stage 2. Let me know if you need to find what to write to them.

    Good Luck mate

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  4. #4
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    Default Re: Bank Charges / JSA

    Hi Adam,

    think you need to read the post again...

    OP's JSA isnt being paid into A&L acct that he is being charged on, it is being paid into an HSBCicon account that he doesnt seem to be having any problems with, I think the problem is A&L keep reducing his overdrafticon, and because he cant afford to pay in any money to clear it, he is being charged continually which isnt helping him...

    Not nitpicking... sorry!

    THE PRETENDER AGENDA - August 30,2008 - 2ND ROW!!! WOO-HOO!!
    THANK YOU SO MUCH FOR A FAB NITE LEE! xx
    Sunderland 011008 - THE BEST BIRTHDAY PRESSIE EVER! 'Aww, it's your birthday! Happy birthday darlin!'

    02 Apr 2008, 23:55
    OfficialLeeRyan wrote:
    i like that!! its simple and good and gets the fans involved aswell x x x

    MY SUCCESSES -

    1st Credit (Lloyds TSB) admitted no CCA, reply from OFT 130608, reply from FOS 040608, adjudication stage rejected but still no contact....

    My mate (Littlewoods/Moorcroft)
    300608 -Long running battle,threatening court, CCA letter NO 2 and harrassment letter sent - passed back to Littlewoods early July.
    070808 - Passed to Debt Managers, Acct in dispute/BOG OFF letter sent 080808...
    140808 - Letter from Debt Managers passing debt back to Littlewoods - RESULT!

  5. #5
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    Default Re: Bank Charges / JSA

    Quote Originally Posted by Mrs_Ryan View Post
    Hi Adam,

    think you need to read the post again...

    OP's JSA isnt being paid into A&L acct that he is being charged on, it is being paid into an HSBCicon account that he doesnt seem to be having any problems with, I think the problem is A&L keep reducing his overdrafticon, and because he cant afford to pay in any money to clear it, he is being charged continually which isnt helping him...

    Not nitpicking... sorry!
    Oooops sorry ...... yes Mrs Ryan you are right.

    Able and Willing you ned to start claiming bank charges. Unfortunately DWP's Social Fund Loan wont cover bank charges. the best thing is to claim all the bank charges.

    Thanks for correction Mrs Ryan.

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  6. #6
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    Default Re: Bank Charges / JSA

    No problem Adam

    THE PRETENDER AGENDA - August 30,2008 - 2ND ROW!!! WOO-HOO!!
    THANK YOU SO MUCH FOR A FAB NITE LEE! xx
    Sunderland 011008 - THE BEST BIRTHDAY PRESSIE EVER! 'Aww, it's your birthday! Happy birthday darlin!'

    02 Apr 2008, 23:55
    OfficialLeeRyan wrote:
    i like that!! its simple and good and gets the fans involved aswell x x x

    MY SUCCESSES -

    1st Credit (Lloyds TSB) admitted no CCA, reply from OFT 130608, reply from FOS 040608, adjudication stage rejected but still no contact....

    My mate (Littlewoods/Moorcroft)
    300608 -Long running battle,threatening court, CCA letter NO 2 and harrassment letter sent - passed back to Littlewoods early July.
    070808 - Passed to Debt Managers, Acct in dispute/BOG OFF letter sent 080808...
    140808 - Letter from Debt Managers passing debt back to Littlewoods - RESULT!


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