Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
So here is my story, I would be very grateful for any advice.
I bought a car from a car dealer on the internet on 13th June 2008 and had it delivered by them to my home on the 19th June. I had to get it insured and taxed before I could legally drive it and that took a few days. The first day I drove the car and noticed it was emitting a lot of black smoke on acceleration, I thought it might be the exhaust. I joined the AA and they gave me a 15 point free test at a local Nationwide centre, I took the car a long and they told me the exhaust had a hole in it so I had a new exhaust put on it. This did not solve the problem of the black smoke.
I sent the dealer I bought it off an email saying that the car was defective and needed repairing but they failed to answer.
I booked the car into the local Ford dealer to see what the problem with the car was and they told me it was the EGR valve and that it needed replacing as it was faulty. I had it replaced.
I phoned the dealers office and was told to leave my name and number and they would get back to me in 1/2 an hour, they did not. On the same day I sent them an email saying what was wrong with the car and the repairs that had been carried out and that I would like reimbursing for that amount, about 10 minutes later I had a call off them and they said they would get back to me but have failed to do so again.
My question is, now I have repaired the car have a right to ask them for the money back for the repairs that have been carried out? Or have I shot myself in the foot by having the car repaired?
It seems with your first email and phone call that you gave them the opportunity to do the repair as is their right.
As they have refused to answer, that can be taken as a refusal to do a repair.
Your next action is to copy the bill and send it with a demand for payment by recorded post (no more telephone calls) citing the SOGA.
You should also include that you will not hesitate to issue a court summons which will include the court costs.
If you still do not get any satisfaction your next letter should be a 'letter before action' giving them about 14 days to pay.
If this does not bring satisfaction then you must issue a court claim, it will cost you £30 which you will of course get back.
But as the boss man says - "if you are not prepared to go to court then it is pointless issuing a threat".
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I pressume you got this car at a discount below what you would pay for this type of car a normal car dealer and I also pressume you had not inspected it or drove it before purchase; very unwise! Did it come with a valid MOT and how recent was it.
However the car must be fit for purpose and legal to use on the road.
If this all that is wrong with it, then maybe worth just taking the hit and avoiding the stress, however this might just be the tip of the iceberk and something more seriuos may go wrong in the near future, so to let them gat away with this set a precedent and they would be less willing to sort a more major prblem later.
I would keep at it.
How far are they away from you to return the car?
I pressume you got this car at a discount below what you would pay for this type of car a normal car dealer and I also pressume you had not inspected it or drove it before purchase; very unwise! Did it come with a valid MOT and how recent was it.
However the car must be fit for purpose and legal to use on the road.
If this all that is wrong with it, then maybe worth just taking the hit and avoiding the stress, however this might just be the tip of the iceberk and something more seriuos may go wrong in the near future, so to let them gat away with this set a precedent and they would be less willing to sort a more major prblem later.
I would keep at it.
How far are they away from you to return the car?
The car was cheaper than what you might pay for it at a car dealers forecourt but it was not seriously cheaper than if you bought it private. It had an mot from march this year but the advisory notes which should be attached to it had been taken off. I have phoned the MOT people to see what they were. The cost of repairs so far has come to £450 and I am hoping not to take a hit on it. The car seems to be fine at the moment after the repairs. To return the car to them would be a long trip as they are over 200 miles away, I want to keep the car. Anyway today they have got back to me and asked me for estimates of how much it will cost to fix it, so maybe I will recoup my outlay. I hope.
Dubious website businesses Conterfeit alcohol and cigarettes Illegal sales of alcohol, tobacco, knives & fireworks to children Cowboy builders or tradesmen Car clockers Counterfeiters Aggressive selling
Never phone or accept phonecalls from debt collection companies.
If you don't believe you can win, there is no point in getting out of bed.
_________________________ ________________ _________________________ ___________________
Used car problems. Part 23.
centre, I took the car a long and they told me the exhaust had a hole in it so I had a new exhaust put on it. This did not solve the problem of the black smoke.
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Originally Posted by raydetinu
