Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Hi
A quick question a friend ordered a Vergin Media telephone and internet package last night (Wednesday 2nd June) by telephone, a connection fee £30.00 was paid via debit card .
Due to unforseen circumstance a landlord problem they need to cancel.
No problem the operator has promised to cancel the agreement and refund the charge £30.00 back to the debit card.
IMHO I've told them to write, and advise about the cancellation, can any one suggest a letter, and also are distance selling, and cooling off regualtions applicable here.
DSR's apply when signing up to telephone services, I'm 100% sure of this. VM's website says that you have to phone in to cancel and there is a "cooling off period" of 7 days. I'd personally also write just to be safe.
General Enquiries,
Virgin Media,
PO Box 333,
Matrix Court,
Swansea.
SA7 9ZJ
Before I found CAG I was really indecisive. Now I'm not so sure...!
virginmedia and cancellation
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