Bank Charges: Pre-test case***WON***

**Welsh_Minxy** · 27th June 2008 10:28

I was offered a settlement amount, in writing by Halifax icon

before this test case was started. I accepted in writing (one of their official forms) and sent it back long before any of the banks started contesting the charges. I have not heard anything back, and as the test case is still going on, I cannot contact Halifax at all-it's just an automated message. Writing to them yields no reply either. I have a copy of the agreement to pay me, how can they contest that??

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**tiglet** · 27th June 2008 19:42

Did you send the letter special delivery?

**tifo** · 28th June 2008 09:46

Try the Ombudsman icon

....

I had this with Halifax icon

and got my cheque after 6 weeks (end August) when i had accepted mid July. But my complaint was done through the Ombudsman so they had to pay anyway.

**Welsh_Minxy** · 28th June 2008 18:01

No I didn't send it Recorded Delivery-believe me I have learned my lesson from all this, but as I still have a copy of the form do you think there is anything I can do?

**tifo** · 29th June 2008 10:22

yes, call them and ask why have you not received your payment yet? You'll have the number on the offer letter.

i did this around 6 weeks after accepting, the guy made a cheque there and then and i got it next day. But as i said, my acceptance was done via the fos icon

so there was no way they could refuse.

**Welsh_Minxy** · 30th June 2008 10:13

Ah okay, I'll give that a go. Thanks a lot.

**Welsh_Minxy** · 18th July 2008 10:32

Hi,
I sent a letter a couple of weeks ago-no reply. The number on the offer letter just goes through to a voice message saying that the test case is going on bla bla bla. Any ideas about other contact sources?

**Shuff** · 18th July 2008 13:58

Go to your branch and ask to see the mananger

**Welsh_Minxy** · 18th July 2008 15:23

I have been in and they told me that local branches can't deal with it-can they fob me off like that?

**Welsh_Minxy** · 29th July 2008 09:34

I sent a copy of my offer letter to Halifax icon

asking why I hadn't received the money.
This morning I received a letter from Cardiff county court icon

asking a judge to lift the stay and to authorise settlement-it looked a bit confusing as there was a letter with it from Halifax saying that it was stayed and the case was closed-I'm a bit confused now!

**Welsh_Minxy** · 31st July 2008 12:22

Hi guys,
Thanks for all your advice. The money was put into my account last night-I'm well chuffed!!

**Bookworm** · 31st July 2008 12:42

Please take the time to fill in the SURVEY and if you can , even small amounts help us KEEP GOING.

Well done again.

Thread: Bank Charges: Pre-test caseWON

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