Thread: Have you been defaulted for bank charges? Prepare to take action

I am in the process of claiming back bank charges on a First Direct closed account and looking for further information.

Clicking on the second URL link above, I get the following message:

amber, you do not have permission to access this page. This could be due to one of several reasons:

1. Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
2. If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.

Any ideas why??