Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Please help us to help you. Download the CAG tool bar for free HERE and use the search option for all your searches. CAG earns a few pennies every time !!!
Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.
Egg makes a standard response to SAR, offering the customer 3 choices:
(1) £5 for a computer listing of past penalty charges
(2) £5 for full reprint of past monthly statements going back 6 years
(3) £10 for an one-inch-high pile of paper prints on everything they maintained on computer for this account.
Options 1 and 2 would take no more than a week or two. Option 3 could take up to 6 weeks, especially as we are entering July the peak staff holiday season.
Egg are also likely to request a photocopy of passport or drivers licence, and an original utility (not copy) returnable. If quick resolution is a priority, best to include the documents to save another exchange of letters. Egg normally repays penalty charges without stalling or waiting for lawsuit.
Egg does not need N1. Just one or two special Egg template letters will do the trick -- they have done for about 40 CAG claimants, many of them delighted when they were repaid within a week of reclaiming.
Egg have 40 days to respond to your S.A.R - (Subject access request). Allow 4 days for post, 44 days in total (not just working days) After the time has elapsed, and you have heard nothing (which is unusual) You can send this letter :-
As Mistermind says, when they do reply, option 2 is your best bet as long as your Mum has not been defaulted. If you think that is the case, then go with option 3.
Lex
Please help us to help you. Download the CAG tool bar for free HERE and use the search option for all your searches. CAG earns a few pennies every time !!!
Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.
re: egg card
card .
Reply With Quote
