Hi, I thought the banks had lost the case for charging people...I
Its still on hold ('ve just been charged £38.00 for a returned
direct debit
. Is this right? I've already got all my charges back from them a couple of years ago so I doubt i'd be able to do so again
Yes you can as they said they'd close my account if i ever tried to regain charges from them in the future.
If you have this in writing send it to the banking Ombudsman
, I am sure they would love that piece of idle threat I'm so disappointed i thought this was all over.