Receaved this respons to my Data Protection Act request today (21-7-07)
Dear Sir/Madam
Completion of Request For List Of Transactions and Charges
Thank you for your letter requesting specific information on your account with us. i can confirm that copies of duplicate statements have been orderd and will be send under separate cover.
( what do they mean by sending it under separate cover
)
with regard to your request for information relating to manual internvention on your account
HBOS
plc is under no statutory obligation to record this information and therefore im unable to assist further with your request
should you have any general account queries. please contact 24 hour banking on 08457 20 30 40
Details of how we use data can be found on the internet under the Security and Privacy section at
www.halifax.co.uk or
Bank Of Scotland - Home - if you would like a copy of the registerd Data Protection Notification details. this can be found at
www.informationcommission er.gov.uk Alternatively, please let me know if you would like me to forward a copy of either to you
yours faithfully
nicola inett
Data prottection consultant
Business Risk - Retail
wonder how long it will take for them to send them :-|
Andy T v Bank Of Scotland
let the fun begin and the debit disapear
The Consumer Forums
Reply With Quote
Originally Posted by Andy T