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water leak personal damage


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hi

sorry if this is the wrong forum for this, but

i had a water leak from the flat above while i was away for the weekend.

the guy left his washing machine on, went out for 3 hours, flooding

his flat & leaking to mine. the damage to my flat was quite extensive.

the building damage is covered by insurance, but damage to me personal

belongings (about 400GBP) is not covered.

i don't have personal content insurance, i own my flat, the flat above

is let through an agency.

what can i do to claim for damage to my personal belongings?

i've called the guys letting agent & they've not returned my calls (yet!).

can i claim off the letting agent, the renter or the landlord?

can i go to citizens advice bureau, lawyer, small claims court?

any ideas are welcome!!

 

thanks

jas

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