Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)



Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE
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  1. 15th June 2008 03:33 #1
    renegotiation renegotiation is offline
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    Default Trading Standards.

    A while back I heard that T.S. weren't taking individual complaints any more. There was some new service called Consumer Direct or something. I have got the impression recently that some folk have still been complaining directly to T.S. and had their complaints accepted. Is this correct?

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  2. 15th June 2008 09:23 #2
    Brassed off Brassed off is offline
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    Default Re: Trading Standards.

    Hello stranger

    I originally contacted Consumer Director who seem to be fielding calls for TS. Basically, they only pass on the complaints which are really a TS matter, other small complaints are dealt with by them although I know from reading the boards, that peeps have still gone straight to TS and had their complaint accepted.



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  3. 15th June 2008 13:16 #3
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    Default Re: Trading Standards.

    As Bo says depends on the severity...But you can always contact them via your local council if consumer direct get in the way

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  4. 16th June 2008 03:40 #4
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    Default Re: Trading Standards.

    I will try to submit a complaint direct this morning then. Thanks.

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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE