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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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PPI interest calculator


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can any one help I am looking for a simple calculator to work out how much I should put in my letter to the FSO. The companies in question have not got a leg to stand on as in all my claims Firstly I was not advised and secondly i am self employed, and loans in my partners name again she is a housewife.... I am confident I will get refunds I just want to make sure it is for correct amount..?????

 

On all it looks like the PPI was single premium added on to loan therefore interest been charged on the total, secondly can I claim for interest I would have received if that cash was in my bank account,,,, can anyone give me some direction much appreciated

Only direct action by the masses will work....

 

Look at all successes they have never come from negotiation!!!

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Hello fergal,

 

can any one help I am looking for a simple calculator to work out how much I should put in my letter to the FSO. The companies in question have not got a leg to stand on as in all my claims Firstly I was not advised and secondly i am self employed, and loans in my partners name again she is a housewife.... I am confident I will get refunds I just want to make sure it is for correct amount..?????

 

On all it looks like the PPI was single premium added on to loan therefore interest been charged on the total, secondly can I claim for interest I would have received if that cash was in my bank account,,,, can anyone give me some direction much appreciated

 

There are spreadsheets on the site for Excel but a recent find is...

New Square Chambers - Interest Calculator

 

and this one. Not tried by me yet called dual calc posted by BRW

 

here

 

Hope this helps you

 

aa

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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Hello Fergal!

 

The DualCalc is Software by the Office of Fair Trading, a bit of a b*gger to figure out how to use it, but it seems OK once you get the hang of it.

 

Steven4064 has more details of this in his Interest Tutorial which is...(shoots off to try and find the link)...here it is:

 

Interest tutorial

 

DualCalc seems to be good for working out Settlement Figures, say, if one Loan was Paid off with another, and you need to check if the Pay-Off was fair and reasonable.

 

The bankers don't like giving back PPI, as it's about 96% Profit for them as far as I can tell. So, they seldom refund the PPI appropriately when one Loan with PPI is turned into another Loan with PPI.

 

It can also help to check APR on a Loan and much, much more that I have yet to understand.

 

But DualCalc, being OFT Software, is hard to argue with provided you use it correctly and are sure the Numbers you put in are correct and entered correctly. Double check the results, especially the ones that you already know but have let DualCalc work out for itself. Ask on here if not sure.

 

I'm pretty poop at Maths, it has to be said, so rely heavily on Spreadsheets and my trusty Calculator. DualCalc made my walnut hurt, but you may find numbers less bemusing than me.

 

I can look at a column of numbers and, well, they look like a column of numbers!

 

My Accountant can look at the same column of numbers, and he can see all sorts of funny things that make him chuckle and giggle. I just can't see it myself, they're just a bunch of numbers.

 

Cheers,

BRW

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  • 6 years later...
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Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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