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    • Hi, I am a local authority tenant and was in a 3 bed house. At the end of last year, my last child moved out and so did my spouse as we are now going through a divorce which meant that I was in the house alone and decided that I needed to downsize not only for myself but to offer the property to a family that needed it. I registered on the local authority housing bidding site as i was asked to do and I was accepted and given a priority banding as I was downsizing and they were desperate for my house. I have been extremely lucky and after about 6 weeks was accepted for a new build from a housing association via the housing gateway. I viewed the property 2 weeks ago and had to sign the tenancy last week when they were doing bulk signups for the houses and that is the day I moved. In between viewing and sign up, I contacted my current local authority landlord and asked how I give notice as I had been accepted for a property I had bid on and was moving.  The lady told me how to do it online and then said that I needed to give a full weeks notice which wasnt a problem as I had enough time.  (I was also told a weeks notice was what i would need to give by another staff member about a month ago when I phoned up for another housing related question.  I dont have any of this in writing.) I have now moved, handed back the keys and I am now being told that I need to give 4 weeks notice which I cannot afford. I hav e spoken to the council again explaining that I was told a week and that to be honest, if I knew they were going to charge me 4 weeks I would not have been able to move and would have stayed in the other house.  I thought I was doing the right thing. They said that calls are recorded and they asked me when I called in and was told a week and they would listen to the telephone conversation and if it was correct what I was told, they would see what they could do to reduce the notice period. They have now emailed me back and said that they have listened to the conversation and the lady said 4 weeks notice and I am liable for 4 weeks rent.  Now I may well of misheard her when I thought she said a full weeks notice she may have said 4 weeks notice but I am sure she said a full weeks notice and i was told a week by another member of staff a few weeks ago. I have emailed her back and said that I may of misheard but I would like to listen to the phone recording myself.  As yet they havent responded. I think its unreasonable for them to make me give 4 weeks when I had to sign the new tenancy with little notice or loose the property.  And it was all done through their gateway, and they will have a tenant in there pretty much straight away getting rent from them. I am on a very low income, I am on my own, I have serious medical issues and I am really getting myself stressed out over this. Any advice would be so appreciated.  Can I insist they let me listed to the recording? RH  
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Alias on my credit report?


Shutsumon
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I just got through checking my credit report and there's an alias on it and I have no idea who this person is (except that they aren't me). There's no credit checks or debts I don't recognise on the report so I doubt it's a fraud thing. So I'm a little baffled as to where they got it.

 

Thing is this "alias" is my first name and initial with my mum's maiden name as surname. I've definately never used this name. Has my data got mixed up with some other poor bod with a similar name or should I be worried about fraud in spite of there being no attempts to gain credit that aren't mine (and precious few of those due to my history)? Should I try and get it removed? If so how?

 

My mum's name is also linked to mine (not as an alias) on the report which in one sense is fair enough since we were financially related as well as genetically... but she died in 2001, should it still be there?

 

Shutsumon

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The most likely way in which your name is linked with your mum's would be if you and your mum made a credit application (or utilities, mobile phone etc) in joint names, or if you or she acted as guarantor for the other. This then creates a financial link with the other person and their own credit history.

 

Depending on the choice of the lender (and the wording on the application form) your credit applications may then be considered not just on your own credit history but also on those of anyone who you have had a link with.

 

As to why your mum's maiden name is showing - no idea I'm afraid. The CRA should have a helpline where you can query this and hopefull get it resolved.

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The most likely way in which your name is linked with your mum's would be if you and your mum made a credit application (or utilities, mobile phone etc) in joint names, or if you or she acted as guarantor for the other. This then creates a financial link with the other person and their own credit history.

 

Depending on the choice of the lender (and the wording on the application form) your credit applications may then be considered not just on your own credit history but also on those of anyone who you have had a link with.

 

Yeah, that was my summise. She was disabled and I was her carer so we were financially linked due me being on virtually everything credit related she had. Even the loan-o-doom was joint. I was only surprised since she's been dead for seven years. Can you even check a file after the person is deceased? (Though hell her credit rating was likely better than mine is right now).

 

 

As to why your mum's maiden name is showing - no idea I'm afraid. The CRA should have a helpline where you can query this and hopefull get it resolved.

 

Yeah I'll have to do that once I don't have a sore throat. Can't talk at the moment. :( But how will I prove to them that I'm not this other person? I'd never do anything so fundamentally dishonest as apply for credit in a false name.

 

Becky

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Your credit record should have a reference number assigned to it, and they go through very thorough checks so that you say who say you are. In the first instance call them, and see what they can do. They will probably say they need it in writing, but you have all the details anyway, so it "should" just be a formality. Another thing they allow is for you to add a note from yourself, so they might suggest that, but just call and ask for advice anyway.

 

Regards etc...

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I found I had a number of aliases on mine 21 to be in fact.....I emailed experian who were really quite good. Would you believe that a lot of the aliases came from incorrect spelling of my name and the biggest joke was it was Orange PLC.... several times throughout the file registered against me though twice on there they got my name spelt right but still managed to get it wrong at least 8 times. The reference is very handy to give experian, I made a list of each entry giving the ref and they investigated this and got them removed after contacting orange and them sent me an email to confirm this and also advise they would let all companies who had searched my file in the last 6 mths know also.

 

So I would definitely suggest emailing them if you are not in a position to speak!!

I'm fighting back and ready to go :D who will be my first victim? LBL, Brighthouse.

 

..."If you have no confidence in self, you are twice defeated in the race of life."

 

I am not here to insult or offend...just to offer advice and seek advice as all this is a learning experience, such is the cycle of life...for those that would wish to insult me for my thoughts or deeds...Stay Blessed for I know my heart is pure with no ill thought towards YOU. :cool:

Nationwide Won:D Benefits returned £577

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  • 2 years later...

I have just gone through my Experien report & never noticed it before, but my aliases have me also known as my husband! I checked his file & all my debt is on his file too??? None of these debts are joint applications, they are my credit cards & mobile (orange) phone accounts past & present this has made me angry as my husband's credit file is in poorer shape than mine. no wonder I have problem getting credit - It looks very dodgy!

I've emailed Experien with the ref Nos. Can I expect anything more than an apology - who would be to blame for this?

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