Thread: Letter from bank ref OFT test case received today

Not sure if other HSBC customers got this as well, but I got a letter from them today regarding the OFT test case.
(I have a claim against them for just under £1000.- which has been stayed)
The letter apparently is supposed to give me an 'update' and HSBC is pleased to tell me that the court has decided their overdraft charges are not unenforceable penalties, but are merely assessable for fairness under the Unfair Terms in Consumer Contracts Regulations which the banks will appeal. A new timetable will be set apparently in July and they will ask the court to keep my claim stayed until the test case has been concluded.
At this stage it is not possible to predict when the case will be concluded.

All in all it sounds a bit as if they are trying to rub it in a bit and are saying "ha ha... you'll have to wait for ages. Why not give up now."

Quite annoying.

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Interesting if that is their strategy. They wouldn't be sending out those letters for the good of their health would they?

I can't believe that anyone with a stayed case would go to the trouble of dropping it at this stage though. It's more effort to do that than just wait isn't it?

Of course, it's racking up interest nicely and I can wait all the time it takes.
I have just filed their letter and will ignore it, but I find it quite cheeky what they are doing.
Actually it really annoyed me.

Funny that...........

I had a letter from Abbey today saying exactly the same thing!

I found it quite patronising, and it annoyed me also, especially the line that says

"The banks are pleased that the court agreed that their current charges are not unenforceable penalties."

Of course they are bloody pleased - they hastily rewrote the T&C's in the run-up to the actual case, in the hope that this would be the outcome.

But I don't care about that - our cases are based on the OLD T&C's, and their Defence is based on the same. So I sincerely hope that the penalties issue on historic terms goes our way next month.

The other thing that really, really annoyed me - the judgement was handed down in April, but they are only writing to us today? Do they think we are all so dumb that we haven't been following the case? There is NOTHING in that letter that we didn't already know.

Supercilious barstewards

(Rant Over!)

Yes I too have received the patronising Abbey later today. What made me laugh was the fact that it was signed at the bottom with just "ABBEY" in a handwritten signature !!! Talk about the personal touch - what a joke.

Yes, I received one of these annoying letters from HSBC, I am just wondering if this goes against the judge's instructions that cases will be stayed until the conclusion of the test case, on the provision that the banks are not allowed to communicate with claimants.

Not sure if the communication had to be specific to amounts being claimed or just communication in general. After all this is the first communication I have had from HSBC or any of their associated companies such as DG Solicitors or Metropolitan Collection Services in 10 months.

Does this letter from HSBC constitute unwarrented and unnecessary communication and is it worth asking the judge to lift the stay?

What ever happens, I am making a note to write a similar annoying, gloating and unpleasent letter to HSBC when they have to repay the huge amounts of money that they owe us.

Well one of the conditions for the waiver to remain in place was the banks HAD to keep customers up to date with the test case.
Saying that another one was they were not to make any changes to their T&C's which would be seen as an abuse of power, how many banks ave changed these?

Similar letter from HBOS yesterday for my sisted case and the same letter to my son for his which was settled before court case last July,they must have forgotten they had paid him out LOL .Think I might send a letter back reminding them that.

Well no one had anything till roughly 10 days ago, complaints were made to the FSA regarding this very issue some 7 weeks ago and again 3 weeks ago, coincidental if nothing else but what about the T&C's that have been changed since the waiver was put in place.

I too got the same letter from DG solicitors for HSBC. They are also threatening me with court case as HSBC decided "not to renew " my £2500 overdraft facility, giving me one month to pay it back. I've negotiated some temporary repayment schedule with them but am so cheesed off with them have got another account, but wonder if anyone can give me a little advice about the wisdom of this ...

1. Will it damage my case if I close my account? I was one of the Cardiff many whose cases were stayed a couple of days before our hearing.

2. Can they remove my O/D facility when the case is stayed - the overdraft if less that the charges I am claiming, let alone the interest etc.

Any thoughts gratefully received

I've received the letter from Barclays. Should be replying in any way to the letter? I've changed address since beginning the claim and, although I've updated the address on my account the letters regarding the claim are still going to my old address.

I guess I could send them a letter reminding them of my new address and confirm I received their letter and look forward to receiving further updates?

same happened to me i am one of the older bank charge cases Abbey have removed all overdraft facilities from my account to and are being really award with me i hope it goes throu then they can kma

full letter from HSBC in this thread

http://www.consumeractiongroup.co.uk...onse-high.html

I had one from Barclays waiting for me when I got back from Le Mans... this week I got hit for £90 in charges - yet I can't act on them - why do the government let this nonsense go on???

Originally Posted by ss_collins

why do the government let this nonsense go on???

Because it is quite wrong for the government to become involved in the judicial process.