Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    shamalamb Novitiate

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    Default Help with faulty lease car please

    Hi, I am really hoping someone is able to help. I am leasing a brand new 2008 Mitsubishi Outlander (got it beginning of May 2008) for 3 years. After 1 week I was broken down on the motorway after the turbo pipe came off. The jubilee clip was replaced and everything seemed ok. Last night (so 4 weeks later) driving home on the motorway the same thing happend and we were repaired at the side of the road. 5 miles down the road the SAME thing happend again!!! This time we were recovered home. I managed to get a courtesy car for 48 hours and the car went to the garage for repair today. This seems to be a known fault. However, even if they can repair it I am not sure I ever want to drive it again!! I have spoken to the leasing company about swapping to a different car (this one is clearly not fit for purpose) but they said to cancel the contract would incur huge penalties (up to 50% outstanding costs). I said that I have no problem with their contract or their lenders contract but wanted to move the finance to a different car - they said this is not possible. Is this right, do I have any other options? Or will I just be stuck with this car, living in fear that it will happen again, for the next 3 years? As a woman doing a lot of motorway driving on my own I do not relish this prospect. SOrry this is long, hope you can help.

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  2. #2
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    Default Re: Help with faulty lease car please

    I think that to be fair, you need to let them perform the repair and give them the opportunity to fix it fully. If it is properly repaired it is highly unlikely generally taht it would ever re-occur. With regards the legality, I am unsure, as you have not and are not purchasing the car - this MAY have implications on your rights under the SOGAicon.

    7 years in retail customer service

    Expertise in letting and rental law for 6 years


    By trade - I'm an IT engineer working in the housing sector.

    Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

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  3. #3
    Site Team steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064's Avatar

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    Default Re: Help with faulty lease car please

    Hi shamalamb

    Welcome to CAGicon. I'm not sure if this is the best location for your question as it is a leasing question (the fact that it is car is not necessarily the most important point). I will leave it here for a day or two and see who reponds. Otherwise I will see if I can find a better location.

    Steven

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  4. #4
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    Default Re: Help with faulty lease car please

    Hi Mr. Shed and Steven,

    Thanks both for your help. Steven, if you do have a better suggestion for where to post this please let me know. Fingers crossed it all gets sorted soon.


  5. #5
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    Default Re: Help with faulty lease car please

    Mr Shed appeared while I was posting so maybe I'll leave it where it is for now

    Steven

    Using CAG Toolbar will generate much needed income - Download Here

    Confused by Simple Interest? Confounded by Compound Interest? Read my Interest Tutorial

    My Wins

    GE Money Won unconditionally May 2007
    NatWest
    Won unconditionally August 2007
    Brighthouse Won unconditionally August 2007
    Goldfish Won unconditionally April 2008 (including CI on the basis of Sempra)
    Clydesdale Financial Services (now BPF) Won unconditionally February 2008

    Any opinions are without prejudice & without liability. Do not take any legal action on my advice alone. Almost everything I know concerning the law I learned from this site.

    Please note, I will not give advice by PM. Please
    send a link
    to your thread and I will do my best to answer there.

  6. #6
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    Default Re: Help with faulty lease car please

    Maybe, but leases arent my "bag" steven, so may need to end up being moved anyway to be honest - I've pretty much said all I know on the subject!

    7 years in retail customer service

    Expertise in letting and rental law for 6 years


    By trade - I'm an IT engineer working in the housing sector.

    Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

    Please click the star if I have helped!!

  7. #7
    Site Team steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064's Avatar

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    Default Re: Help with faulty lease car please

    OK I've moved the thread to 'general consumer issues'

    Steven

    Using CAG Toolbar will generate much needed income - Download Here

    Confused by Simple Interest? Confounded by Compound Interest? Read my Interest Tutorial

    My Wins

    GE Money Won unconditionally May 2007
    NatWest
    Won unconditionally August 2007
    Brighthouse Won unconditionally August 2007
    Goldfish Won unconditionally April 2008 (including CI on the basis of Sempra)
    Clydesdale Financial Services (now BPF) Won unconditionally February 2008

    Any opinions are without prejudice & without liability. Do not take any legal action on my advice alone. Almost everything I know concerning the law I learned from this site.

    Please note, I will not give advice by PM. Please
    send a link
    to your thread and I will do my best to answer there.

  8. #8
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    Default Re: Help with faulty lease car please

    You need to examine your lease carefully, terms and what service they are providing. It is a service you are receiving not purchasing avehicle.
    You may even have to consult a sloicitor.


  9. #9
    Site Team steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064 Authoritative steven4064's Avatar

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    Default Re: Help with faulty lease car please

    Could you post the T&Cs here (any personal details removed)

    Steven

    Using CAG Toolbar will generate much needed income - Download Here

    Confused by Simple Interest? Confounded by Compound Interest? Read my Interest Tutorial

    My Wins

    GE Money Won unconditionally May 2007
    NatWest
    Won unconditionally August 2007
    Brighthouse Won unconditionally August 2007
    Goldfish Won unconditionally April 2008 (including CI on the basis of Sempra)
    Clydesdale Financial Services (now BPF) Won unconditionally February 2008

    Any opinions are without prejudice & without liability. Do not take any legal action on my advice alone. Almost everything I know concerning the law I learned from this site.

    Please note, I will not give advice by PM. Please
    send a link
    to your thread and I will do my best to answer there.


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE