Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default Travel Insurance Claim

    My claim has taken 5 months and I have just been offered £190. They are saying they will not cover money because it was not on my person.

    I have told them I checked my stuff at baggage before I left the conveyor belt and I had everything and the cash in my bag, then I was running around looking for a taxi and when i got to the connecting airporticon i had lost the bag.

    Basically this is the meat of my third letter and i'm getting tired of this:



    ""The last time I had the money it was quite clearly on my person and therefore I see no reason as to why I am not covered under the terms and conditionsicon of the policy. Today I spoke to XXX who tells me that carrying something in a bag means it is not on my person. I can assure you this is not a true statement and a bag can be either on your person or not on your person.


    I think you are being unreasonable to suggest that the money was not on my person given the fact that the money was in a wallet, contained in a valuables bag that I wore around my arm and therefore was on my person.


    To repeat my statements from previous letters the bag was a valuables bag specifically for the purpose of carrying valuables and unlike my luggage it remained on my person until it was lost. Where exactly it was lost (before I got into the taxi or after) is irrelevant; it was on my person.""


    Is there anything to add? Can I start mentioning costs because they are really wasting my time here.

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  2. #2
    Site Team The Consumer Action Group BankFodder has disabled reputation BankFodder's Avatar

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    Default Re: Travel Insurance Claim

    This is not very lcear. What kind of bag? Did you put it down, where, why, how long? etc.

    What do theri T&Cs say about cash?

    Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential.
    Please include a link to the post you want me to look at. If you have received a defence, contact me.
    Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE