My claim has taken 5 months and I have just been offered £190. They are saying they will not cover money because it was not on my person.
I have told them I checked my stuff at baggage before I left the conveyor belt and I had everything and the cash in my bag, then I was running around looking for a taxi and when i got to the connecting airporti had lost the bag.
Basically this is the meat of my third letter and i'm getting tired of this:
""The last time I had the money it was quite clearly on my person and therefore I see no reason as to why I am not covered under the terms and conditionsof the policy. Today I spoke to XXX who tells me that carrying something in a bag means it is not on my person. I can assure you this is not a true statement and a bag can be either on your person or not on your person.
I think you are being unreasonable to suggest that the money was not on my person given the fact that the money was in a wallet, contained in a valuables bag that I wore around my arm and therefore was on my person.
To repeat my statements from previous letters the bag was a valuables bag specifically for the purpose of carrying valuables and unlike my luggage it remained on my person until it was lost. Where exactly it was lost (before I got into the taxi or after) is irrelevant; it was on my person.""
Is there anything to add? Can I start mentioning costs because they are really wasting my time here.
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