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I was trying to claim back the PPI sold to me (the way it was sold and how i was misinformed etc) on a Firstplus loan taken out in January, 2000 and settled in April, 2003. I wrote to FIrstplus and got a final reply with "we did not sell this to you" and i requested a S.A.R - (Subject access request). My S.A.R - (Subject access request) had no actual factual details that Freedom Finance sold this policy (a firstplus cashback policy) and FIrstplus then sent my complaint to Freedom Finance and they susequently sent it on to another company in Gibraltar called Bespoke Finance. I received a final response from this company in Gibraltar that they had sold it and that they had not sold it without good intentions blar blar blar and bascially, we are Gibraltar and there is nothing you can do. I then sent a complaint in to the fos saying i think that Firstplus actually sold this ( as i have no other reason to believe otherwise) and they have replied that at the time of my loan Firstplus were not regulated and that it was outside their jurisdiction.
I note that the Woolwich owned Firstplus at the time of our loan and that Barclays took them over in August 2000.
Barclay's acquired First Plus as part of its £5.4bn takeover of Woolwich, the former building society turned bank, in August 2000. Woolwich had itself bought First Plus in 1998 for about £25m after FirstPlus Financial, the Dallas-based parent company, ran into financial difficulties.
Surely if the Woolwich plc owned them and i have found out that they were regulated by the FSA in 1998 then something can be done. Am i wrong in this.
Surely if the Woolwich plc owned them and i have found out that they were regulated by the FSA in 1998 then something can be done. Am i wrong in this.
There seems to be a lot of confusion about this. As I understand it, it is not about whether the firm was or wasn't 'regulated', it is whether the actual activity about which you have a complaint was regulated.
The selling of general insurance did not become a regulated activity until 14/1/2005, so even if a firm was regulated by the FSA prior to this date, in connection with another aspect of their business such as Life Insurance, investments or share dealing for example, it will have no bearing on a general insurance complaint.
Probably not what you want to hear, but I hope that helps.
what if your complaint is about the way in which a firm carried out its activities?
Also i know what an inregulated loan is ie a loan above £25k not covered by the CCA but what is an unregulated lender.?
I'm sorry I thought your issue was with PPI. If the complaint is about a loan, or the way in which it was administered, then it is a matter for the OFT as it will come under their Consumer Credit Licensing Rules. The FSA do not and never have had any juristiction over lending, apart from first mortgages from October 2004.