Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Just had a wedding and it went horribly wrong at the reception, everything we asked for was confirmed in writing but it turned out to be a disaster...:o
The brides vegetarian meal, was supposed to be Nutroast but the waitress said the chef made a mistake and was served paxo stuffing with pine nuts, oh and the roast potatoes were cooked in meat fat. There were 4 other vegetarians served the same.
The diabetic we invited was supposed to have fruit for desert, but was served chocolate cake.
Also, the non-alcoholic presse for the toast never materialised for those that didn't want an alcoholic drink.
The children didn't eat their meal of "fishfingers" because it was burnt like cardboard
The "Barn dance / Caliegh" band, booked by the venue (as they said they could organise it as a service) failed to show up.
The bar was supposed to be open during our wedding banquet starting at 1630, but didnt open till 1930.
Our wedding cake was supposed to be served in the evening as dessert, (we ordered an extra layer),but never materialsed.
The service was sub-standard, was not with a smile and slow. We feel so disapointed. We've sent them a letter outlining our problems, but where should we go- anyone any ideas?
I would send a letter to venue with a copy of the 'agreed' ceremonies , highlighting everything that was wrong and what was wrong with ther service as well.
What are looking for? full /partial refund etc ?
Have you already paid in full or just deposit?
I would ask for what you deem as fair and take it frm their and see what they are going to offer
idax
Cag is a free self-help site. If you are contacted by any other user recommending or offering no win no fee or paid for service, please report this to the site or to a site team member.
CAG depends on donations. Please consider making a donation - however big or small.
We paid up in full prior to the wedding, we are sure that we want a refund, but how do you quantify a wedding reception in making a desicion that can be considered fair?
I think that is what is the hardest thing we can't get our heads round. I can't seem to find anything that enables us to compare to, or do you think I am looking into it too deeply? The worst of it is the emotional side, especially as we can't "recreate" the day. Sid
Write them the letter pointing out everything that was wrong and that they did not adhere to the agreement. I would also ask for a total Breakdown in costs as you agreed to a price for the services as per the agreement but obvioulsy these were not met.
Did you make any complaints on the day?
If so include this and the person or persons you made them too.
Finalise you letter stating you are seeking a full refund( if that's what you want). Although personally, I think it would be diffcult to get this as they did provide a service albeit not the one agrred too .
Others may have a better view and will contribute once they have time.
But try the inital letter and see what there repsonse is?
And send recorded delviery
Good Luck!
idax
Cag is a free self-help site. If you are contacted by any other user recommending or offering no win no fee or paid for service, please report this to the site or to a site team member.
CAG depends on donations. Please consider making a donation - however big or small.
Cheers, I've done that, also spoken to a solicitor over the phone and they stated it was a simple case of breach of contract; compensation and damages should be awarded. They followewitht the same advice of go and speak to them first and see what they have to offer. That's tomorrow, so we shall see
If you are going to speak to them, make sure anything agreed is backed up in writing.
Trading Standards wants your help
Dubious website businesses Conterfeit alcohol and cigarettes Illegal sales of alcohol, tobacco, knives & fireworks to children Cowboy builders or tradesmen Car clockers Counterfeiters Aggressive selling
Never phone or accept phonecalls from debt collection companies.
If you don't believe you can win, there is no point in getting out of bed.
_________________________ ________________ _________________________ ___________________
Well, we had the meeting. Very amicable, very apologetic. He was very insistent that he would make a "Goodwill" payment, but wouldn't acknowledge the term compensation. He wouldnt provide a figure, so after 30 mins of tooing and frowing over the ins and outs of the day, I said that I would expect that a "Goodwill" payment should consist of at least a refund and a top-up of a least 1-2k and he should come back to us with a figure. Nothing is final or written, he stated that he would call us by the end of next week. He came across as very relived. We didn't offer an exact figure- just suggested that he should offer at least what we stated. Though we personally are relived that he appeared to receptive, given the full expense of the wedding day, it does little to compensate the day, especially when you take the cost of the whole day.
I think I'll wait to see what he offers as a goodwill payment, then go down the legal route to check our rights exactly.
Wedding Disaster - endless horrible problems
and it went horribly wrong at the reception, everything we asked for was confirmed in writing but it turned out to be a disaster...:o
Reply With Quote
Re: Wedding Disaster - endless horrible problems
Sid
