Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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Thread: Please Help

  1. #1
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    Wink Please Help

    Hi all....... ANY ADVICE???????

    I bought a citreon C3 from car craft merseyside on 22/05/08, I had been driving it for 2 hours when the service light and engine warning light came on.
    I rang car craft and took it in the next day telling me they would do a free MOT, and would you believe it the clutch needs replacing and the exhaust CAT......But wait for it.....it passed its MOT after 4 hours of waiting!!!!
    They told me i could take it home and they would order in the parts. Now i have completely lost faith in this car plus i have two young children whose safety is my main priority and i have finance to pay for a car that is just sat up my driveway.
    Can any anyone give me any advice PLEASE.......... oh and the engine warning light is still on!!!!


  2. #2
    Site Team Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff's Avatar

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    Default Re: Please Help

    You should take the car back and reject is as 'not of merchantable quality or fit for purpose', that purpose being driving it.

    The cost of replacing the clutches and the cat makes it very unlikely that this would be done and you will have the same trouble further down the road.

    Was the MoT a sweetener as it has nothing to do with the warning lights.

    I would definately not accept repairs at such an early stage, so demand your rights. You need to quote the sale of goods act (as amended) which states that the buyer has 'for a short time' the right to reject. I think two hours is a short enough time.

    The new regulations of Unfair Trading are now in force, have a read and see if any of these can be applied as well.

    http://www.consumeractiongroup.co.uk...r-trading.html

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  3. #3
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    Default Re: Please Help

    Quote Originally Posted by Conniff View Post
    The new regulations of Unfair Trading are now in force, have a read and see if any of these can be applied as well.

    http://www.consumeractiongroup.co.uk...r-trading.html
    The new regulations apply from 27th May - a week after the car was purchased. They are not retrospective.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE