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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
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Council Tax - Tenant or Landlord Responsible?


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Hello All,

A good friend of mine let out a house to a lady ... she then "did a runner" and he is being chased for the council tax by the local council for the time she was living there.

She did not pay the council tax at all and her name was down as liable person to pay etc etc with the council.

My friend now sold house BUT he has a summons received last Wed to appear in court tomorrow (Tuesday) re non payment of council tax during the dates the lady was living in the house!!

Anybody help me to advise my friend on this one please?

 

Thank you

 

Onwards and Upwards

 

Chalkitup

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I could, and mostly probably am, wrong here but I think it is the homeowners responsibility unless otherwise stated in a tenancy agreement. Usually, in the agreement, it will state that the tennant must pay the council tax for their period of stay.

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It is the tenants responsibility so long as it states it in the rental agreement.

 

If your friend goes to court and show the tenancy agreement, more than likely he will not even go in to the court room. The council or court may ask for proof of rent payment.

 

I say this on good authority as I have been in the same boat before with tenants not paying and council tax pursuing me for their bills.

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It is usually the tenants responsiblity to pay their council tax as I know to my mis fortune. If it does not say in the tenancy agreement that the tenant has to pay the landlord may become responsible.

 

I cannot afford to pay my council tax but I rent my flat fully furnished so no bailif can touch a thing. Despite this I am repeatedly threatend and harressed by ROSSENDALES who alledge they are profesionals. Professionals my foot. They are nothing more than glorified loan sharks. I have absolutely refused to their charges

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Thank you reallylight, thefenz and nedjma.

 

I have passed the info to my mate and he will be taking to court the tenancy agreement (which states the lady was responsible for council tax) and proof she was paying the rent hence living there during the dates involved.

He is somewhat confused by the council action as he has already told them she (the lady tenant) was responsible for paying.

 

 

Onwards and Upwards

 

Chalkitup

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  • 5 months later...

I was 'informed' by a hulk of a woman from my local council that if my tenants don't pay C Tax, the council will hold me responsible! I am sure this is wrong as the woman in question was a complete moron and made mistake after mistake, despite holding a senior position and being very full of her own self importance. Nice to know our taxes are spent on the high wages of such deserving individuals:rolleyes:

Basically the council will try it on and grab their money from whoever they think they can bully into paying it. Landlords beware; check your tenancy agreements.

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Hello All,

 

The final outcome was ....

 

My mate won as it stated in the tenancy agreement the lady was responsible for council tax.

 

Thank you all for your help.

 

Onwards and Upwards

 

Chalkitup

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Underdog13 knowing what the council employees are like here in Gateshead I am not at all suprised that an incompetent like this has been promoted. Most of Gateshead councils staff are as bright as a blackout. In my opinion though the council still has far to much power to harress people who simply cannot afford to pay council tax. I am one of those. I still have arrears and I still can't afford to pay them off. :-(

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My heartfelt sympathies Nedjma. I think you have to be a special kind of moron to be employed by the council in the first place. Totally agree with you about them having too much power. The irony is, if you don't pay your council tax you can go to prison, but prisoners don't have to pay their council tax while they're locked up - it would be funny if it weren't so tragic.:mad:

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Yes you also don't have to pay your council tax after you are released from prision. The logic of our goverment. Instead of realising people were refusing to pay council tax because they can't afford it they think they can force people who are low paid and in part time employment like me to have enough income to cover all my bills which I simply don't. I can't afford to pay half my bills this month because I bought food for a change. I still don't have enough food either and that cost me over £85 excluding cat which I forgot. Most of my money goes on my rent. I am having trouble with my landlord. He is refusing to accept my rent and trying to evict me now. I am sure this must be illegal?? Surely a landlord cannot refuse to take rent from his tenant then try to evict them on grounds of arrears he has caused himself?????????????????

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Hmmm sounds to me like your landlord is just looking for an excuse to evict you so he can sell up before prices drop even further or so that he can relet to another tenant with an increased rent. I'd take some advise if I were you Nedjma, tanants have a lot of rights and protection nowadays. I'm sorry you're having all these problems; must be a nightmare.

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Yes I am. I'm in a catch 22 situation. Pay my rent and be unable to pay my council tax or pay my council tax and not be able to afford to meet my whole monthly rent. The goverment in this country arrogantly refuses to admit to or see the plight of people like me and there are many more exactly like me all over the country. In my tenancy agreement it states that me and my landlord have an agreement that I pay him monthly to live in his property which is my home due to paying rent. Due to this agreement I am almost certain it is illegal for him to try to evict me becase he refuses to accept my rent payments. I am sure this is the reason the court refused to evict me the last time he tried to evict me. The court said it was his own fault. He is also trying to evict me for a second time without giving me notice and I know he can't do this. He must provide a tenant with notice and give you time to respond when going through an eviction process. He is refusing to carry out repairs on my property so I think he is hoping to get a new tenant who won't complain about this issue. :-(

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  • 5 months later...
Underdog13 knowing what the council employees are like here in Gateshead I am not at all suprised that an incompetent like this has been promoted. Most of Gateshead councils staff are as bright as a blackout. In my opinion though the council still has far to much power to harress people who simply cannot afford to pay council tax. I am one of those. I still have arrears and I still can't afford to pay them off. :-(

 

Gateshead council is the worst council anywhere, unhelpful and moronic. A tenant ran off with out paying the council tax, over 18 months. almost £861.00. I left them with tenancy agreements, indicating the property was let.

 

Now they have sent me a summons to court. They want me to provide them with details of where the tenant is now...how would i know where a tenant is now, when hes ran off without paying me!!!

 

GOD....I HATE Gateshead COUNCIL!

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God that's awful, deepak. Have you soken to a solicitor about this?

 

I was told by my local council that if the tenant doesn't pay council tax, they will make the landlord pay, but this seems ludicrous to me. Where in law can they make you responsible for someone else's debt?!

 

I think these jerks will try it on, as will utility companies, but we have to stand up to them and tell them in no uncertain terms to get lost.

 

If I were you, I'd write to the council and tell them to inform you of the tenants whereabouts as you want the rent that is owed to you! What a bunch of brain dead morons - my sympathies to you, Deepak.

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  • 3 weeks later...

Things can work the other way around. A previous landlord of mine, presumably thinking I was still living in the US as I had been planning to, faked a new tenancy agreement to cover a period when otherwise they would have been liable for the council tax. Unfortunately, I am back living in the UK, and was extremely surprised to find myself chased for this council tax. I have now submitted proof of different residence to the council, and hope they will pursue the landlord for every penny.

This landlord never refunded my deposit at the time, so this motivates me to look at legal options also.

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God that's awful, deepak. Have you soken to a solicitor about this?

 

I was told by my local council that if the tenant doesn't pay council tax, they will make the landlord pay, but this seems ludicrous to me. Where in law can they make you responsible for someone else's debt?!

 

 

The local authority had no right to tell you that - they have no powers to interpret the legislation differently to the way its written.

 

I know of an authority where several staff had said similar things (individuals, not council policy) and were given a blunt response from the legal services dept to remind them it was Ultra Vires and should cease.

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I was in court today for Council Tax (see my thread for full report) and this issue came up in somebody else's case.

 

The guy from the Council stated in court that the tenant is usually responsible for the Council Tax. He didn't mention about terms of the tenancy agreement, but did ask to see a copy without giving a reason, so perhaps what the other posters have said is true about whether it has that term in it or not about the tenant being liable.

 

He also stated that the landlord is responsible in the case of "HMO" properties ("Houses of multiple occupancy") - which is where the property is divided up with locks on each bedroom door and separate rental agreements.

 

As a general point, if you think you are going to win, you might as well go into court and show your evidence to the Magistrate, as you will then be given the opportunity to claim costs against the Council.

 

If you lose then the worst that happens is that you get a liability order against you, which just means you have to make an arrangement to pay the Council Tax.

 

In my opinion the Council are just firing these summons off to all and sundry because of the excessive profit that they make on them (today at my hearing it was over 2,000 summons and over £130,000 made for the Council just in "costs").

 

They shouldn't be allowed to bully thousands of people and then negotiate with the ones that they cocked up on 5 minutes before the hearing. Everyone should stand up and be counted until the system breaks down - Councils are out of control.

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'The guy from the Council stated in court that the tenant is usually responsible for the Council Tax. He didn't mention about terms of the tenancy agreement, but did ask to see a copy without giving a reason, so perhaps what the other posters have said is true about whether it has that term in it or not about the tenant being liable.'

 

 

The LGFA 1992 cannot be overridden by wording of a contract to make a person liable (unless it comes under one of the 6 prescriptive states in the Council Tax (Liability of Owners ) regs 1992 when the owner is always liable).

 

It would possibly be good to see someone take a case like that to the High Court to see in who's favour they would rule - I would be almost certain they wouldn't find against the legislation.

 

(I've just done a professional qualification in council tax law and haven't come across any cases where this has already been challenged)

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Unfortunately not, it was made up of a series of lectures and lecture notes. The course itself was run the IRRV.

 

I know what you mean though there aren't really any books out that there that go through the legislation in an easy to learn format.

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I was in court today for Council Tax (see my thread for full report) and this issue came up in somebody else's case.

 

The guy from the Council stated in court that the tenant is usually responsible for the Council Tax. He didn't mention about terms of the tenancy agreement, but did ask to see a copy without giving a reason, so perhaps what the other posters have said is true about whether it has that term in it or not about the tenant being liable.

 

He also stated that the landlord is responsible in the case of "HMO" properties ("Houses of multiple occupancy") - which is where the property is divided up with locks on each bedroom door and separate rental agreements.

 

As a general point, if you think you are going to win, you might as well go into court and show your evidence to the Magistrate, as you will then be given the opportunity to claim costs against the Council.

 

If you lose then the worst that happens is that you get a liability order against you, which just means you have to make an arrangement to pay the Council Tax.

 

In my opinion the Council are just firing these summons off to all and sundry because of the excessive profit that they make on them (today at my hearing it was over 2,000 summons and over £130,000 made for the Council just in "costs").

 

They shouldn't be allowed to bully thousands of people and then negotiate with the ones that they cocked up on 5 minutes before the hearing. Everyone should stand up and be counted until the system breaks down - Councils are out of control.

 

Wholeheartedly agree.

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  • 1 year later...

Hello there! I am a tenant who seems to have a problems with his landlord. Basicly whats the case:

- I did rent 2 double bedrooms in a flat with my family (4 people) for 800 pounds a month with bills included as stated in tenancy agreement.

- Apart from that there were 2 single bedrooms which were rented by other people so we were living (8 people) for a year like that.

- Later on after an year my mother got sick and she went to her motherland for almost a year.

 

After two years guess what happens my father recieve a council tax bill which wasn't payed for year and a half and he have to get it payed, The landlord says so even tho we had other agreement. And in tenancy agreement isn't stated that we have to pay the council tax.

 

Despite all that mess I want to mention that in the flat we were living ( my family 4 people) weren't the only ones that were living in that flat.

And currently we are 11 people and he still insist us to get it payed.

 

I hope you did get my story, still learning english.

What would you advise me to do?

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