Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Purchased a used 04 plate focus st 170 from a ford dealer about 3 weeks ago. Had nothing but trouble since i drove it away. Been back the dealer 3 times. They itially said it was mechanically sound but since having it back in the garage the last time the followings faults have been found.
1 Wheel bearings need replacing
2. Cat needs replacing
3. New CD changer
4. Air Needs looking at
I have now asked for my money back becuase of the pathetic service i have recieved.
I got the car on finance, ford have already said they will repair it for free but wont refund my money (which i want) where do i stand.
Also can i just get the credit company to sort it out, and do i have to make payments on the car ?
The car is with Ford now and i have cancelled my insurance and have no intention of collecting it
My suggestion would be to come up with a more cohesive story. Do you want your money back because of the service you received or because the car was faulty?
No. 4 is interesting, which air is faulty?
The dealer has offered to repair it for free, what more do you want?
I assume he means the air con
The dealer has offered to repair all faults FOC. I cannot see any justification for a refund. Let them do the jobs, then enjoy the car.
I assume he means the air con
The dealer has offered to repair all faults FOC. I cannot see any justification for a refund. Let them do the jobs, then enjoy the car.
....and if you don't make the payments on the car the only loser is likely to be you and your credit rating. The dealer won't give two hoots.
Contact you Finance company....
They might be more helpful than u think!
First of all they don't want a faulty vehicle under there finance coz if you decide to give it back it'll be up to them to fix it!
Secondly MAKE SURE YOU PAY THEM! you won't do yourself no favours not paying them! They'll be totally on your side aslong as u stick to your side of the deal! They either cancel the finance or suggest a new car hopefully becuase its within there best interests aswell as yours!
Be nice to them explain the situation........ You might be suprised
Option 2........ Office of fair trading are helpful they say as they have sold you that vehicle to serve a purpose! and its not doing that! I think its act 1973. You'll have to look it up!
Ring OTF and Trading standards also a call to watchdog may help!
Obviously worst comes to worst they car fixing the car which is more than most dealers do......
Ford's Taking the Mick - Advice needed
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Originally Posted by gwc1000
