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I booked three 'free' flights on Ryanair yesterday, and when it came to paying by Mastercard I found that there was almost £20 (3 times £6 something) added to the bill to cover the charges Ryanair receives, for allowing customers paying by card!!! Surely there must be something I can do - how can they justify 3 charges when there is only one credit card transaction. As the 'free' fares + taxes were approx £110, £20 for paying the bill is incredibly expensive. Any suggestions???
It's a legitimate charge for providing a service. The charges are advised before you make the payment, so yes there is something you can do - if you're not happy with the total price, don't book.
Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.
"Some people say The Stig chews on spark plugs and drifts while walking. Some say he is terrified of ducks, and that there is an airport in Russia named after him. All we know is that he is really barracad from The Consumer Action Group" - Jeremy Clarkson (allegedly)
Thanks - of course I understand that I can stop using Ryanair. However, I was hoping that there might be something more constructive that cd be done to stop them from charging 3 times for one transaction, since they are obviously only going to be charged once by the credit card company. They aren't just covering their costs, they are plainly trying to recover the costs of the 'free' tickets.
The amount they are charged for processing the transaction will be linked to the total price you pay, so the more passengers, the more it will cost them. They don't have to charge you the exact amount that they are charged to process the transaction.
There is obviously no such thing as a 'free' flight, it's a marketing ploy so unsurprising that they will add on additional charges elsewhere.
Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.
"Some people say The Stig chews on spark plugs and drifts while walking. Some say he is terrified of ducks, and that there is an airport in Russia named after him. All we know is that he is really barracad from The Consumer Action Group" - Jeremy Clarkson (allegedly)
There is obviously no such thing as a 'free' flight, it's a marketing ploy so unsurprising that they will add on additional charges elsewhere.
Too true! Last week I was charged 8 euros by Ryanair just to check in!
You can see how they can afford to sell such cheap flights when they charge you for literally everything else. I bet it won't be long before they charge you for having hand luggage.
I still use them reluctantly because although I completely dislike some of their expensive catches, they are often still cheaper overall if you don't have any baggage to check in. Vendeenne -if you use a DEBIT card to book your flight, you will not be charged for the transaction. At least that was the situation last week when I flew with them.
if you use a DEBIT card to book your flight, you will not be charged for the transaction. At least that was the situation last week when I flew with them.
Only certain types of debit cards - from memory I think Visa Electron are free but they charge you for Solo, Maestro and Visa Debit.
Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.
"Some people say The Stig chews on spark plugs and drifts while walking. Some say he is terrified of ducks, and that there is an airport in Russia named after him. All we know is that he is really barracad from The Consumer Action Group" - Jeremy Clarkson (allegedly)
When I worked in retail, I am sure that payments by credit cards resulting in the company taking payment loseing about 3% of the transaction total which therefore means Ryanair took £110.00 from you but only receives £106.66 (approx) from your credit card payer.
This means your £20.00 loss = 16.34 profit to Ryanair and when you realise that for each flight passenger Ryanair carries, they usually seek about £4 to £5 profit after all costs they managed yet again to do it!
They are clever but for the likes of me in the know, several years ago Ryanair declared that within 10 years they expect not to charge customers for flights! They expect to make money from ADD-ONS- such as booking in fees, luggage, etc I guess profiting from extortinate credit card fees is another way they generate income.
Won't be long before they charge for use of toilets and oxygen usage whilst in-flight
Ryanair Card Payment Charges
on Ryanair yesterday, and when it came to paying by Mastercard I found that there was almost £20 (3 times £6 something) added to the bill to cover the charges Ryanair receives, for allowing customers paying by card!!! Surely there must be something I can do - how can they justify 3 charges when there is only one credit card transaction. As the 'free' fares + taxes were approx £110, £20 for paying the bill is incredibly expensive. Any suggestions???
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Originally Posted by barracad
