Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default Bigas vs RBS Credit Card

    Hi all,

    Another credit card I have had for years and have been hit with bundles of late charges & overlimit fees.

    SARicon and cheque going out recorded delivery tomorrow - will keep updated with the excuses and rationales as they come up.

    I am brand new to this, although think I may be able to set a World Record with my charges over the last 6 yearsicon - so pleased to finally have the knowledge & confidence to challenge, let alone win !!

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  2. #2
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    Default Re: Bigas vs RBS Credit Card

    Sounds like a nice windfall is probably on its way to you really soon then (It's really nice to see some cash come in that you thaught was gone forever ). Make sure you folow the procedure set out to minimise their wriggling menouvers to try to worm out of things that IMHO they owe ya! I'm sure the CAGicon owners will appreciate a donationicon out of your payout if you possibly can, I know I'm gonna donateicon when I get paid (eventually 'cos my bank charges have been stayed (put on hold) for over a year!!)

    Good luck and I'll follow your progress.


  3. #3
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    Default Re: Bigas vs RBS Credit Card

    Absolutely will donateicon - such a helpful service..

    Thanks for your support - SARicon sent as planned..


  4. #4
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    Default Re: Bigas vs RBS Credit Card

    Sure will be donating (and other cards too..)

    SARicon sent as promised - Thanks for your support..


  5. #5
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    Default Re: Bigas vs RBS Credit Card

    Make sure you keep us updated, and any questions you have, just ask.


  6. #6
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    Default Re: Bigas vs RBS Credit Card

    Hi all,

    RBSicon have come good so far on the time front (beating Cap 1 so far) and after excitingly totting up my costs it is an unbelievable £824 !!

    Question : Do I just hack the lbaicon for bank account charges to send the letter ??

    Going onto template now to work out the interesticon calculation - hopefully I can get my head around this part...
    What APR do you think I should use ??

    Staying on my timetable so far - I can do this (thanks for your time)


  7. #7
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    Default Re: Bigas vs RBS Credit Card

    Sorry, meant prelim not lbaicon !!


  8. #8
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    Default Re: Bigas vs RBS Credit Card

    Hi, Bigad123.

    Here's the Credit Card letter.

    http://www.consumeractiongroup.co.uk...RD-letter.html


    Regarding the interesticon, I only used the statutory 8%.


    Regards.

    Scott.

    Any advice I give is honest and in good faith.
    If in doubt, you should seek the opinion of a Qualified Professional.

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  9. #9
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    Default Re: Bigad vs RBS Credit Card

    Thanks so much for your prompt help and advice.

    Should I send this now I or is there a prelim letter equivalent ??

    I have tried looking for the answer - still getting used to all this, expert in no time !


  10. #10
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    Default Re: Bigas vs RBS Credit Card

    Hi, Just edit this prelim.....

    http://www.consumeractiongroup.co.uk...-approach.html

    Regards.

    Scott.

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  11. #11
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    Default Re: Bigas vs RBS Credit Card

    Thanks so much for all of your help so far, this is just the first crediticon card of many but want to perfect my process before taking on the others.
    Hacked prelim letter today and my charges for the period were 824.

    Now I applied 8% to this and now the total claim is 996.21, had to use the simple spreadsheet on here.

    If I applied the credit card rate of about 19% it would make a big difference in the claim. I can see there are loads of schools of thought on this one but unless anyone hugely objects I will send off my prelim letter tomorrow using the 8% - want to keep things simple and am not a greedy man.

    Still £900 I did not expect & will help loads after donationicon...


  12. #12
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    Default Re: Bigas vs RBS Credit Card

    Hi, Bigad.

    It's best you leave the 8% until you file at Court.

    Regards.

    Scott.

    Any advice I give is honest and in good faith.
    If in doubt, you should seek the opinion of a Qualified Professional.

    If you can, please donate to this site.
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  13. #13
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    Default Re: Bigas vs RBS Credit Card

    Thanks Scott - Prelim sent today (25/6) using the advised 8%..

    Here goes !!


  14. #14
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    Default Re: Bigas vs RBS Credit Card

    Hi, Bigad.

    Post back as soon as you hear from them.
    Don't think it matters a lot about not including the 8% until you file at court

    Good luck with that.

    Regards.

    Scott.

    Any advice I give is honest and in good faith.
    If in doubt, you should seek the opinion of a Qualified Professional.

    If you can, please donate to this site.
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  15. #15
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    Default Re: Bigad vs RBS Credit Card - update

    Hi all,

    After a chase I have received a letter from RBSicon a couple of days before I am due to submit my lbaicon Letter & they have offered me the mandatory difference between the £12 and £20.

    Advice from the site seems to be decline this and plug straight in with the LBA, should I just tear up the cheque ??

    Have I missed anything else out ??

    Thanks for your time


  16. #16
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    Default Re: Bigas vs RBS Credit Card

    Have they actually sent you a cheque?

    You can send the rejection letter, stating you want the full amount.

    http://www.consumeractiongroup.co.uk...ng-offers.html

    and carry on with your lbaicon letter.


  17. #17
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    Default Re: Bigas vs RBS Credit Card

    They have physically sent me a cheque. Reading the very useful link I wa sent (thank you) I will reject the cheque, although bank the cheque as partial settlement.

    I will make this clear in my return letter and also submit the lbaicon for the remainder.

    Will send this tomorrow unless I receive any advice to the contrary.

    Cheers


  18. #18
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    Default Re: Bigas vs RBS Credit Card

    Real laugh for you all now..

    RBSicon sent me exactly the same letter again today with the offer of the difference (the same amount again - £176) I now have 2 cheques for £176 pounds each (bizarrely signed by the same person!)

    Should I reject offer, whilst banking both cheques as part repayment for full amount or would this be deemed as malevolent ??

    Please advise ??


  19. #19
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    Default Re: Bigas vs RBS Credit Card - update

    After more cheques sent to me and cancelled they have finally, officially told me to bugger off. Which is handy really as my lbaicon runs out today.

    I will be putting some time aside tomorrow to complete the necessary court forms and am almost g'teed to need some support so will be posting more tomorrow.

    Looking forward to a practical day tomorrow to try and put this whole matter to bed - and get refund of all my charges.

    Wish me luck !


  20. #20
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    Default Re: Bigas vs RBS Credit Card

    Good luck, Bigad123.

    Keep us posted.

    Regards.

    Scott.

    Any advice I give is honest and in good faith.
    If in doubt, you should seek the opinion of a Qualified Professional.

    If you can, please donate to this site.
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