Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default Car playing and warranty ended 1 week ago! help!

    Should be car playing UP, doh!
    Hi,

    I bought a second hand 52 plate citroen saxo five weeks ago from a local dealer. The car has been fine apart from tonight when the engine diagnosis light flashed on, according to the manual it means there's a fault in the fuel injection, arrgh!! trust this to happen just outside the warranty!

    Now I know I'm probably wasting my time but is it worth taking it back to where I bought it to try? as I'm sure this is not a wear and tear problem and should have been noticed in the MOT it had before I bought it?

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  2. #2
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    Default Re: Car playing and warranty ended 1 week ago! help!

    The MoT does not include the fuel system except for leaks and corrosion.

    Any warranty given is an extra and not the be all and end all of the dealers responsibilities.

    You say the light 'flashed' on, has it gone out again or is it still on?

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  3. #3
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    Default Re: Car playing and warranty ended 1 week ago! help!

    bought 5 weeks ago what sort of warranty are you talking about that runs out after just 5 weeks??


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    Default Re: Car playing and warranty ended 1 week ago! help!

    The sale of goods act applies....


  5. #5
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    Default Re: Car playing and warranty ended 1 week ago! help!

    post 3 amended


  6. #6
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    Default Re: Car playing and warranty ended 1 week ago! help!

    Yeah the warranty was a month, seemed to be the same as all other garages on a second hand car. The light flashes on when the engine is switched on, then goes off, but I only noticed it starting to do it yesterday, I'd never seen the symbol before that's why I looked in the manual.

    I took it in today and the dealer has kept it to have a look at it, so will find out later if they find anything.


  7. #7
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    Default Re: Car playing and warranty ended 1 week ago! help!

    I suspect the 'warranty' you mention is the one that dealers give which agrees that if faulty you can return the car within 1 month without quibble

    That aside any product you buy has to be of merchantable quality & here it does not appear to be the case............

    Being of merchantable quality also means it must last for a reasonable period without major fault......& just 1 month ain't gonna hack it

    After returning the car (within 6 months) under the reverse burden of proof you have 2 principal choices

    1.Request that it be repaired to your complete satisfaction & no cost to you

    2.Request a replacement of equal value

    Whatever you choose the dealer has little option but to comply as I doubt the fault you describe can be the result of any negligence on your part

    Whatever you do until the fault is diagnosed & repaired do not drive it (whether the light is on or off) because if you do with a known fault the dealer may claim that the damage has been made worse by you & demand some sort of payment


  8. #8
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    Default Re: Car playing and warranty ended 1 week ago! help!

    Quote Originally Posted by JenniBee8 View Post
    The light flashes on when the engine is switched on, then goes off,
    My car does this, when i turn the keys all the lights come on and then switch off when the car is started up, I thought this was normal!?!?


  9. #9
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    Default Re: Car playing and warranty ended 1 week ago! help!

    Not the engine management light...........it should go out when started.....duh


  10. #10
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    Default Re: Car playing and warranty ended 1 week ago! help!

    Quote Originally Posted by JonCris View Post
    Not the engine management light...........it should go out when started.....duh
    mine comes on and then goes off again, it seems fine - i've had it for 2 years!


  11. #11
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    Default Re: Car playing and warranty ended 1 week ago! help!

    I'm confused re the engine diagnosis light thing...it comes on when i switch the engine on, then disappears but I've never seen it before yesterday.

    As we are friends with the dealer and I would prefer things to not become awkward, if he comes back to me and says there is nothing wrong, should I get a second opinion?


  12. #12
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    Default Re: Car playing and warranty ended 1 week ago! help!

    Quote Originally Posted by sequenci View Post
    mine comes on and then goes off again, it seems fine - i've had it for 2 years!

    Jenni when you say "it then disappears" do you mean within moments of starting the engine. If so that's what it's meant to do.
    Have you checked to make absolutley sure it is the 'engine management' warning light & not either the oil or generator light.........or even the seatbelt warning light.....all of which will come on at the outset then switch off as soon as the engine is started except the seatbelt light which will switch off after you secure your belt


  13. #13
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    Default Re: Car playing and warranty ended 1 week ago! help!

    Quote Originally Posted by JonCris View Post
    Your's goes off again...unlike the OP who's light comes on both at the start & after when, as I understand, the engine is running......so your point is?
    Where does the OP state that it comes on 'after'? Post #6 appears to clarify the 'problem'.

    All cars have an engine management light nowadays and assuming that it goes out within a few seconds of starting the everything appears normal.


  14. #14
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    Default Re: Car playing and warranty ended 1 week ago! help!

    Correct Ron & if you read my post 12 you'll see I corrected myself in my misunderstanding



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE