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Shock horror more bluster from the banks. They now all claim that the overdraft charges and interest are part of the pricing for the product.
Amazing how many times the wording can change for the SAME SERIES OF EVENTS.
I noticed on HSBC's website it says the unauthorized overdraft is an essential part of the service - how so?
This is utter garbage. The fact is the banks have not made any effort to ensure customers can't go over thier limit. FACT I cannot overdraw on a savings account unless there is a mistake on the part of the bank.
Also why has absolutely nobody asked why they are allowed to put the charges on to the account? If I don't pay my phone bill they add a charge and I pay the total bill. Could it be the banks do this because they know they have people over a barrel?
I do hope once this matter is resolved we can get some senoir bank officials on a question time style debate. The facts are so against them I can barely believe it whenever they make new comments on the issue...
The views I express here are mere speculation based on my experience. I am not qualified nor insured to give legal advice and any action you take will be at your own risk.
This is a very interesting post, and I think it deserves some detailed commentary. I have experience with current-account T&Cs and reclaiming charges from my bank, and I have thought about the issue quite carefully over the years since then.
What a consumer *expects* to happen in a current account with no overdraft, and what *actually* happens in practice, differ by quite a large degree. The present OFT investigation and test case are attempting to determine whether this discrepancy is illegal. The precise semantics of the discrepancies have changed since I made my claims in mid-to-late 2005.
At first, the banks were claiming the charges under a "breach of contract" theory, namely a perfectly reasonable obligation in the T&Cs to ensure you had enough money for any transaction instructions beforehand. English contract law allows for "liquidated damages" to be agreed in advance, to allow such common breaches to be settled without involving the legal system. However, these liquidated-damages clauses have defining rules, which we were easily able to show that the banks were not following, and therefore they were illegal "penalty charges" rather than "liquidated damages".
More recently, and indeed starting in late 2005, the banks have been trying to claim that the charges are "fees for a service". Let me quote from a post I made at the time, dated 9/Nov/2005:
"It is denied that the fees charged for the services provided by the defendant amount to a penalty charge or a liquidated damages clause. The fees are an agreed price for a service provided."
A service provided? I'm assuming these are "unpaid item" type charges, in which case they're actually charging you for *refusing* to provide a service.
It seems that the OFT test case's judge agrees with me on that point, and has summarily thrown out the banks' argument in this vein.
In summary, the banks are not allowed to charge *such high amounts* if they are under breach-of-contract theory - the limit is likely to be on the order of £1 a go, if that - *and* they are not allowed to claim that these charges are "fees for a service" any more, which is so obvious that I'd like to know what the banks were smoking when they came up with it.
Now of course, the way a consumer *expects* a bank account to function is that if they don't have funds for a transaction instruction to be fulfilled, then the transaction simply doesn't happen, with no penalty charges (at least not beyond any normally applicable transaction fee). Strangely enough, this is precisely what happens when a debit card is used, but not when a direct-debit or a cheque is involved.
As a computer engineer, this boggles my mind - the bank has *more* leisure and information available at the end of the day when they process DDs and cheques in batch-mode, than they do when processing debit-card transactions in realtime during the day!
Now as to how banks can put charges directly on your account... this is, in practice, a special privilege they have. They do it this way because it is more efficient and, nominally at least, involves less paperwork.
Legally, I don't think a bank account has any fundamental difference from a utility account - there is a balance which may be credit or debt, and there are mechanisms to pay debts and refund credits, and the organisation in question sends you a regular statement of account (which might be called an invoice in some cases).
Practically, there is a huge difference, because people nowadays treat their bank account like a very large wallet, thanks to the technological advance of debit cards, which utility companies do not usually provide. If you play AD&D, think of it as a "Bag of Holding" which can only hold money. So when the charges take your account spiralling into the red, you suddenly have a "virtual wallet" which has turned into a bottomless pit - a "cursed Bag of Holding".
(Hmm, I must remember about this particular metaphor. It seems quite apt.)
Very interesting. One of the debts that I currently have is with *high street bank* for my old current account. After I ran into difficulties they allowed another £5k to be debited from my account (it was already £5.5k overdrawn) before they cancelled all direct debits and standing orders even though it was obvious there was no money in the account or likely to be going in. I have often considered how or if I should challenge this element of the debt further?
I believe they are allowed to add the charge to the account, I was just pointing out how different this alledged 'service' is from others. The reality is you have no choice but to 'pay' the charges because any payment in is swallowed up by the charges. Even benefits (I believe there is a law against this).
FunkyFox what exactly is your query I didn't follow it?
The views I express here are mere speculation based on my experience. I am not qualified nor insured to give legal advice and any action you take will be at your own risk.