Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default virgin (not so called customer service)

    i was sitting at my house last night 25/04/08 when at approx 825 pm virgin telephoned me to wanting to discuss my account hence i owe them another £111, odd pence i payed hundred the other day for old month bill plus late charges etc tell ya these ppl god frustrate me demanding payment threatning to cut me off how politeare they not i sent them the s a r tey aint responded to it ive asked them for full account printout never got it either yet they still tried to charge me for that plus the other month i was restricted they said pay x amount then refund on bill never got that bk either

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  2. #2
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    Brassed off Authoritative Brassed off Authoritative Brassed off Authoritative Brassed off Authoritative Brassed off Authoritative Brassed off Authoritative Brassed off Authoritative Brassed off Authoritative Brassed off Authoritative Brassed off Authoritative Brassed off Authoritative Brassed off's Avatar

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    Default Re: virgin (not so called customer service)

    Don't speak to them on the 'phone dcd Make sure all requests are in writing and make a formal written complaint regarding your refund.

    Make sure you follow up your SARicon in writing too.


  3. #3
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    Default Re: virgin (not so called customer service)

    Hi,

    Yes, Brassed off is correct, keep a paper trail it will come in handy later on.

    5layer


  4. #4
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    Default Re: virgin (not so called customer service)

    cheers thanks


  5. #5
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    Default heres what response ive had

    [IMG]file:///C:/DOCUME~1/DAVIDD~1/LOCALS~1/Temp/msohtml1/01/clip_image002.jpg[/IMG]


  6. #6
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    Default Re: virgin (not so called customer service)

    Dcd, are you trying to post a link to a letter received? If so, make sure you remove personal details first before posting and try Photobucket to upload your documents:-

    Image hosting, free photo sharing & video sharing at Photobucket

    This Dummies Guide by Bookworm will help too as it has everything you need to know about posting on CAGicon:-

    http://www.consumeractiongroup.co.uk...i-dummies.html


  7. #7
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    Default Re: virgin (not so called customer service)

    i was yes and thanks im now with bt

    still owe telewest 200 going to send them new letter this week for plan or something just ot get rid of them once and for all

    they still marked on my credit file unpaid debt or whatever thou mmm



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE