Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
just writing to say that alhtough i am yet to send the Data Protection letter to HSBC, i did gave them a call few weeks back, before i got to know about this unlawful charges and this web site.
my phone call was regarding a overdraft charge of £75; stangely enough, the HSBC person said she could not discuss this matter with me as she was not allowed to, but she took my number and few minutes aftyer the customer service manager rang me up apologising and giving me a refund of £75 on the spot!
to be honest, i was quite surprised!
anyway, i am now about to send them the D.P. letter with the £10 enclosed; i hopethis will lead to something good!
by the way, what sort of charges am i righful to claim back and what other charges were they correct in making me pay?
thank you
just writing to say that alhtough i am yet to send the Data Protection letter to HSBC, i did gave them a call few weeks back, before i got to know about this unlawful charges and this web site.
my phone call was regarding a overdraft charge of £75; stangely enough, the HSBC person said she could not discuss this matter with me as she was not allowed to, but she took my number and few minutes aftyer the customer service manager rang me up apologising and giving me a refund of £75 on the spot!
to be honest, i was quite surprised!
anyway, i am now about to send them the D.P. letter with the £10 enclosed; i hopethis will lead to something good!
by the way, what sort of charges am i righful to claim back and what other charges were they correct in making me pay?
thank you
if you click the link under this post all you questions will be answered
HSBC- £4995, settled payment in full
if you found this post helpful, please click the scales (top right of post), ta
if you're not sure what to do?, Read the FAQ's
Unsure about what to claim, or confused about overdraft interest? Charges explanation
you can reclaim overdraft charges, if they relate as a penalty for breaching your terms and conditions, so if its going over your o/d limit or using your card when you shouldnt, or having a cheque bounce, they can all be reclaimed, except obviously for using a cash machine , you cant claim that back
HSBC- £4995, settled payment in full
if you found this post helpful, please click the scales (top right of post), ta
if you're not sure what to do?, Read the FAQ's
Unsure about what to claim, or confused about overdraft interest? Charges explanation
HSBC acting weird + Q
, i did gave them a call few weeks back, before i got to know about this unlawful charges and this web site.
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Originally Posted by anton
