Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default Barclaycard address for statement requests

    I've just been on the phone to Barclaycard and a customer accounts manager told me to write to the following address to request a set of statements. Hope this is useful.

    Barclaycard House
    PO Box 5592
    Northampton
    NN4 1YY

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  2. #2
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    Thanks Laura i was just searching for this!

    Natasha

    Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)
    sent reminder email on 17/4/06
    called abbey on 19/04/06 to remind them
    sent another email on 26/04/06
    Approx charges £2500
    received £500 refund in dec 06
    sent LBA
    Capital one- sent DPA letter 17/03
    Sent prim letter for charges of £260 14/04
    Received a refund £109 awaiting further refund of £151
    Settled IN FULL
    Barclay card- Sent DPA letter 17/03 sent reminder 14/04
    received info claiming £120
    settled in FULL

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    Tarby25 Novitiate

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    or just phone customer services and request back statements to the date you want
    5 pounds regardless of if you want 1 statement or 6 yearsicon worth
    they were very friendly with me


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    I just phoned to chase up my letter of 8th March to their London head office, they were not at all friendly, unsurprisingly thee was no record of my letter at all and he said he would raise the request but I would be contacted to inform me of the charges, and told me in future to write to
    Barclaysicon Bank PLC
    Leicester
    LE87 2BB


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    If they are unfriendly to you on the phone, you should get the name of the person you are speaking to and then tell them to keep a civil tongue in their head or transfer you to their supervisor.

    Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential.
    Please include a link to the post you want me to look at. If you have received a defence, contact me.
    Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

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    Send another letter, recorded delivery and tell them that the 40 days started on the day after you posted your first.


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    I have sent another letter to the Leicester address, saying that the 40 days started on the day I sent my first, but have not sent it recorded delivery , as I can't get to the post office today and - after all, I note that when they write to me to inform me of charges etc, they don't send these by recorded delivery.

    I will ring and check if they got it next week though, and if not, start the recorded delivery. I also email the letters to myself so that I have an electronic record


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    The point of the recorded/special delivery is that you have a record that is accepted in law that an item was posted.

    This might be needed if the DPA request wasn't met within the 40 days and the IC needs to know when it was sent. They probably won't accept the email copy as there's nothing stopping you from emailing yourself but not sending the request for another 39 days.

    With the other letters, the court needs to know when they were sent so they can see you allowed the times stated.


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    I used to send things by recorded delivery and understand the point you are making, but legally 1st class post is adequate service., it does not need to be recorded, and , as I said before, the bank doesn't send me things by recorded delivery ( except bank cards..)

    will check again next wek and if "lost" a=gain,m then willl send recorded


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    You are quite correct as to the point of law. However, the banks will use any tactic to delay and wear you down. The IC might accept that the bank did not receive a letter sent by post.

    The law, in its majestic equality, forbids the rich as well as the poor to sleep under bridges, to beg in the streets, and to steal bread.


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE