Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I have recently taken out a car policy with the above. When I spoke to the customer service rep originally I stated that the car was leased by my company but the insurance is in my name
the policy has arrived stating that I am the registered owner, but it is in fact the lease/finance company.
I rang the 0800 number this morning & after around 20 minutes of trying to explain this to my indian friend at the other end of the line, the line went dead. I am now worried that in the event of a claim I will not be insured.
does anyone have a number to speak to a UK based customer rep ?
If you have a policy number you can email over to me I can get this investigated and get straight back to you telling you what the situation is?
My email address is rebecca.sibley@norwich-union.co.uk
If you have a policy number you can email over to me I can get this investigated and get straight back to you telling you what the situation is?
My email address is rebecca.sibley@norwich-union.co.uk
Becca
Thank you Rebecca. I have sent you an email this morning regarding this matter
If you have a policy number you can email over to me I can get this investigated and get straight back to you telling you what the situation is?
My email address is rebecca.sibley@norwich-union.co.uk
Becca
the indian people in customer services have a habit of forwarding you to the claims department when they're closed or like you say just hanging up...
Rebecca you seem really genuine, i hope you don't mind but i've sent you a mail also - i hope you don't mind looking into it for me.
Norwich Union Direct
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Originally Posted by beccus
