Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

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BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    Default What you can/cannot claim

    Here is a list of charges you can reclaim. Remember different companies will give them different names.

    late payment charges

    Returned direct debiticon charges
    adminicon Charges for closing a mortgageicon.
    Deeds dispatch fee
    Penalty interesticon





    You can not claim:-

    Interest normally due on the mortgageicon.
    Arrangement fees.
    Solicitors fees.
    Fees for arranging your own insurance.
    Higher lending Charge.
    Early redemption Charge.


    Edited December 2010
    Thanks for the many replies-as you can see,there has been some interesting challenges,so the above list should not be taken as set-in-stone.


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  2. #2
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    Default Re: What you can/cannot claim

    Thanks for clarifying that - really helpful.

    All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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    Default Re: What you can/cannot claim

    Quote Originally Posted by MARTIN3030 View Post

    You can not claim:-

    Early redemption Charge.
    I have claimed an Early Redemption Charge (ERC) and had it fully refunded... shouldn't this be in the list of charges you can claim...?


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    Default Re: What you can/cannot claim

    That's interesting Undercover. Which mortgageicon provider was this?

    Frustrated


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    Question Re: What you can/cannot claim

    Hi,

    Question for Martin if you're available. You mention that adminicon Charges for closing a mortgage are reclaimable. Because we redeemed a mortgageicon with Mortgages 2 Ltd early, we were forced to pay an "administration fee" of £14,000. I know this is an early redemption charge, but the bank itself does not call it this. Therefore isn't their adminicon fee reclaimable? I mean, I think I could argue this.

    Frustrated


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    Default Re: What you can/cannot claim

    I am reclaiming, I have found that most of these companies try to settle out of court, I for one am willing to take it this far.

    Lloyds TSB (SARS) request sent 9th June 2006
    £2191 Moneyclaim Issued 11/08/2006, Acknowleded 17th August Defence 14 Sep, AQ returned 5/10/2006.SETTLED IN FULL £2,670 26/11/2006/ Lloyds Credit Card SETTLED IN FULL £267
    MBNA SETTLED IN FULL 15/09/2006 £829
    Citicard (SARS) request sent 22nd June 2006 Moneyclaim issued 19th Sep, Defence and AQ received 5/10/2006, AQ returned 5/10/2006, part refund received 10/10/2006
    GE MONEY SETTLLED IN FULL £400
    Barclaycard Me and Mrs SARS sent 19/10/2006 settled £350
    Welcome Finance PPI 2 accounts one settled £1018 waiting on other
    GE Money PPI 1 account settled 8/5/2008 £560 2nd account SETTLED IN FULL £3,599.78p 15thAugust 2008
    Lloyds TSB PPI CC complaint sent 10/04/2008
    Black Horse PPI with FOS 20/05/2008
    HFC PPI complaint sent 22/05/2008


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    Default Re: What you can/cannot claim

    Thanx Martin..
    Nice one. I'd be interested to learn of any other that have had joy with ERCs in particular with RBSicon?
    Cheers


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    Default Re: What you can/cannot claim

    Does anyone know anything about actuarial interesticon? I was charged £15,421 by Blemain Finance over a period of 2 years on a £52000 loan and £3792 (6 month early repayment interest)


  9. #9
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    Default Re: What you can/cannot claim

    Hi,

    Letting you know that, having taken Mortgages 2 Limited to court for penalties, broker commission and ERC, totalling £18,000, we have settled. Accepted £4,000 just before allocation questionnaires were due. I know this is not a lot, but I want to focus on my other case, against G E Money.

    This does show, however, that Mortgages 2 don't really want to go to court. Our case, by the way, was based on a mortgageicon in 1999.

    Frustrated.


  10. #10
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    Default Re: What you can/cannot claim

    Quote Originally Posted by frustrated46 View Post
    Hi,

    Letting you know that, having taken Mortgages 2 Limited to court for penalties, broker commission and ERC, totalling £18,000, we have settled. Accepted £4,000 just before allocation questionnaires were due. I know this is not a lot, but I want to focus on my other case, against G E Money.

    This does show, however, that Mortgages 2 don't really want to go to court. Our case, by the way, was based on a mortgageicon in 1999.

    Frustrated.
    Sorry to post this here but I don't know how else to ask Frustrated, but I think mortgageicon 2 LTd are connected to Mortgages PLC and I am interested in your case as that is who I plan to go after for arrears charges. I don't think they were my best option at the time I was put on to them, so would the broker have earny a fortune out of it? I suspect so, how did you find out the cost of the comission?

    Any advice appreciated!


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    Default Re: What you can/cannot claim

    I took out a fixed combination mortgageicon with Abbeyicon National in 1999. Fixed for 6 yearsicon with a £2200 cashback.
    This was at a fixed rate of 6% + an additional 1.45% to cover the cashback. Total rate was 7.45%.
    In March 2003 , i had to redeem the mortage as Abbey wouldnt offer me a remortgage.
    I had to pay back the cashback in full , £2200.
    I also had to pay another penalty at the fixed rate of 7.45% for a penalty period of 300 on a balance of £35570.59 = £2178.08.
    There is a section saying penalty period above the 300.
    What I am claiming is why have i got to pay the 7.45% over the period of 300 [doesnt specify as to days or months] .
    I would have thought it sghould be at 6% for 72 months.

    Just wandering if anybody can help me out here please.


  12. #12
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    Default Re: What you can/cannot claim

    Can interesticon be reclaimed if it was added to arrangement fees and maintenance vouchers? Someone has been charged a whack of interest by buy as you view (see here (last few posts on thread http://www.consumeractiongroup.co.uk...-view-but.html) If it can be done, what letter can be suggested do she can start to re-claim?

    I am not an expert, but I can give good advice about Brighthouse

    Am learning more and more about DCA's too

    I have no legal experience and all advice given is based on the knowledge I've gained from this site.

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  13. #13
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    Default Re: What you can/cannot claim

    subbingicon with interesticon on this.

    I've just recieved a refund for the MEAF but also have approx £2k of charges on a previous mortgageicon as well.

    Are these mortgageicon fees subject to the stay on the bank charges???

    Whats the best way to reclaim the mortgage fees???

    Cheers


  14. #14
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    Default Re: What you can/cannot claim

    Hi,

    Anyone know if I can reclaim any of these:

    1) ERC - whereby new mortgageicon was taken with same provider? ERC wavied on previous mortgageicon with same lender as well?
    2) Legal fee
    3) Debt Counselling fee
    4) Debt Counselling services
    5) Personal secured loan charge for acting in this matter
    6) Completion fee
    7) Application fee
    8) Sundries
    9) payment option fee
    10) discharge fee
    11) Portable product additional borrowing fee
    12) administration fee
    13) arrangement fee
    14) returned direct debiticon fee
    15) arrears charge
    16) solictors instruction fee
    17) duplicate interim statement fee
    18) insurance fee
    19) discharge of mortgage fee

    Please can anyone help!!!!

    many thanks,


  15. #15
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    Default Re: What you can/cannot claim

    Bump!!


  16. #16
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    Default Re: What you can/cannot claim

    Quote Originally Posted by emanevs View Post
    Hi,

    Anyone know if I can reclaim any of these:

    1) ERC - whereby new mortgageicon was taken with same provider? ERC wavied on previous mortgageicon with same lender as well?
    2) Legal fee
    3) Debt Counselling fee
    4) Debt Counselling services
    5) Personal secured loan charge for acting in this matter
    6) Completion fee
    7) Application fee
    8) Sundries
    9) payment option fee
    10) discharge fee
    11) Portable product additional borrowing fee
    12) administration fee
    13) arrangement fee
    14) returned direct debiticon fee
    15) arrears charge
    16) solictors instruction fee
    17) duplicate interim statement fee
    18) insurance fee
    19) discharge of mortgage fee

    Please can anyone help!!!!

    many thanks,
    IMO, the only items that you can reclaim a bieng unlawful are items 14 and 15 with the possibilty of 12, depending on what it is

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  17. #17
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    Default Re: What you can/cannot claim

    I'm surprised this thread has not developed further. Isn't this what CAGicon is all about?

    That list by Emanevs is pretty exhaustive. Part of the problem is understanding the context in which a particular lender charges a certain fee. To generalise however, perhaps it should be re-organised into three categories of claim - YES, POSSIBLY and NO-WAY HOSE!

    At a stab, I'd probably go with

    YES:

    12) administration fee
    14) returned direct debiticon fee
    15) arrears charge

    POSSIBLY:

    1) ERC
    2) Legal fee
    3) Debt Counselling fee
    4) Debt Counselling services
    5) Personal secured loan charge for acting in this matter
    9) payment option fee
    10) discharge fee
    11) Portable product additional borrowing fee
    17) duplicate interim statement fee
    18) insurance fee
    19) discharge of mortgageicon fee

    NO-WAY HOSE!:
    6) Completion fee
    7) Application fee
    13) arrangement fee
    16) solictors instruction fee

    The matrix is intrinsically flawed. Within it is the program for it's own destruction. If you are reading this, you are in the matrix and it's days are numbered...so watch out!

  18. #18
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    Default Re: What you can/cannot claim

    I'm going to start a new threadicon about the decision I just received from the fosicon, but thought I would stop by to say they have decided that I am NOT entitled to returned DD fees, arrears fees - except where my account was in credit, or brought up to date - a refund of solicitors fees where they cost less than GMAC had charged me, or any interesticon incurred by them adding this lot onto my balance.

    Not a happy puppy! If anyone has any advice as to whether I should accept, please pop onto my thread re this, I'm going to title it Disappointing mortgageicon Reclaim Outcome, and give your opinion as to what to do next.

    Good luck to everyone still going through this!


  19. #19
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    Default Re: What you can/cannot claim

    W

    Many on these Forums have warned about the conduct of the fosicon in these matters so it's not surprising to hear them siding with "you know who" - disappointing as that may be.

    The point is, the rulings by the FSA specifically relate to mortgageicon accounts in Arrears and how lenders handle those charges and apply interesticon. The ruling by the SC re Bank Charges however is very narrow and is focused on current accounts of commercial banks NOT the general charges of other lenders e.g. mortgageicon charges.

    The jury is still out somewhat as to what people should/n't be claiming regarding mortgages but the law is there for you to use if you want to pursue this. Many (including me) have had success with reclaiming some mortgage charges and others seem to have failed.

    At the end of the day, thankfully YOU are not bound to accept the FOS decision and legal recourse remains available IF you are not happy with the way they conducted the matter. It may be that a court will take a much different view on your mortgage account charges if you go that route. It may also be that the lender in question will pay up after just the threat of court action or on receipt of initial court claim documents!

    However, be warned that should you choose to go to court at this stage and the lender opts to defend, they may well cite the FOS ruling against your earlier claim so be prepared to argue against that possibility.

    Can you post a link to your new thread?

    The matrix is intrinsically flawed. Within it is the program for it's own destruction. If you are reading this, you are in the matrix and it's days are numbered...so watch out!

  20. #20
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    Default Re: What you can/cannot claim

    Thanks, Bustthematrix. At the moment, I'm really ticked off, so I'm thinking I'm going to take further action - just have to do even more research now! Bleh! Lol!

    Just noticed after I'd posted that earlier, they have added interesticon to the tiny amount they offered, but still been charged God knows how much interest on all of those arrears charges that were added to my balance.

    My new thread is at : http://www.consumeractiongroup.co.uk...m-outcome.html

    Not too sure about links, to be honest, so I'm not sure if it'll work!



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