Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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Thread: Hsbc

  1. #1
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    Default Hsbc

    I took out a loan and claimed my PPIicon back. I had been paying the loan for a period of 22 months.

    HSBCicon decided to refund my PPI and made an offer to settle. The first offer they made incorrect so I wrote to the and asked them to correct it.

    They made a second offer and guess what this was wrong.

    I made an application under DPA section 7 for a copy of the loan agreement and to my horror they advised my this has been lost.

    Strange how can they lose loan agreements? If they cant find the loan agreement then they cant prove I had taken out the loan.?

    Is this not maladministration???? I understand the fosicon have already finned the HSBC?

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  2. #2
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    Default Re: Hsbc

    Hiya Mark, under the Consumer Credit Act 1974, if the bank cannot supply a true copy of the loan agreement within 12 days the loan becomes uninforceable, if they continue this for a further 30 days they are commiting a statutory offence. Here's a thread you need to read

    http://www.consumeractiongroup.co.uk...agreement.html

    pete


  3. #3
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    Default Re: Hsbc

    Thanks Pete. I will go an look.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE