Providian or barclays or monument????????

**sentfrom** · 15th April 2008 17:24

Hi all,
I made a post on here in march asking if i was able to claim charges on a Providin card i had a few years ago, Thanks for the relplies on the steps i should take. Now im stuck, i have written to both monument and Barclays icon

asking if they could supply me with my old account number ( as i no longer have any statements), both have claimed the other has it. I have phoned Barclays (who say they dont have it) who put me through to monument who claim Barclays have it. Can anybody please help me?

Kind Regards

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**slick132** · 15th April 2008 22:49

Hi Sent,

Are you sure you have no old state's, or anything else with the a/c no. on ?

Do you have a Barclays icon

Bank a/c - your branch may be able to cross-reference the a/c no.

Were you at one address when you had the Prv'n/Mon't a/c or did you have several addresses.

Maybe you will have to send SAR icon

to Barclaycard for the info. See Link No1 in my signature icon

below.

I assume this is a credit card (Barclaycard) case - please confirm and I'll get thread moved into BC forum.

**sentfrom** · 16th April 2008 14:15

Thanks Slick,

**sentfrom** · 16th April 2008 14:17

Thanks Slick,
I have checked everwhere for a statment but with no joy. I had a change of address whilst i had the card but i have tried using both addresses but they still are unable to find the account detalis. This is a dispute with Barclaycard i think but they are claiming monument are responsable. I dont know if this helps you in where this thread should go.
Kind regards

**slick132** · 17th April 2008 00:53

Hi Sentfrom,

I'll get thread moved to the BC forum.

Send an SAR icon

to BC to get state's from them. Supply all the info you can, ie:-

Full name
DoB
Addresses you were at when the a/c was open
Details of who ran the a/c (Mon't, Prov'n then BC in whatever order)

Read Link No1 in my signature icon

below and use this letter sent with the £10 fee - http://www.consumeractiongroup.co.uk...ction-act.html

**rory32** · 17th April 2008 01:13

Thread moved

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