must be a record.

**fanny2002** · 15th April 2008 11:00

Hi all sent Barclay card a SAR icon

last Wensday recieved all my statments back this morning could not believe it, any way wanted to ask a couple of question, i noticed that they dropped there charge from £20 to £12 can i still claim the £12 charges, and also can you claim the late payment charge and the over the limit charge the amount they have charged me comes to £744 i do still owe them money on the card so want them to take this off of what i owe them.Any help would be appreciated.

Similar Threads:

**fanny2002** · 15th April 2008 12:00

Sorry i think i have put this in the wrong place as its a Barclay card could someone move it for me please if it is many thanks.

**slick132** · 15th April 2008 22:37

Hi Fanny,

You can claim all the fees, £20, £12, late pay't fees and over-limit fees.

You can also claim CI (Contractual interest icon

) if you're up to it and don't mind the extra trouble it involves.

I'll get your thread moved to the BCard forum for you.

**Bookworm** · 15th April 2008 22:55

Moved.

And yes, they'll offset it against your existing balance when they settle if you still have one.

They will probably make you an offer you can refuse, which will be the difference between £12 and £20, trying to say that this is all they are willing to do, and even if you ignore it or refuse it, still refund that to your account anyway.

Carry on with your claim regardless. ;-)

**fanny2002** · 16th April 2008 07:52

Thankyou

**MR2Phil** · 17th April 2008 14:15

Be aware, Fanny2002, that they seem in the mood to settle quickly at the moment...I sent my Prelim off on Wednesday, had one rejection letter two days later to which I replied with the lba icon

...they settled in full (plus a little bit more) a couple of days later!

Good luck!

**Bookworm** · 17th April 2008 15:31

Now THAT has to be a record!

**MR2Phil** · 18th April 2008 14:36

Agreed!!

**fanny2002** · 1st May 2008 10:11

Well just an update got a letter from Barclaycard today usual rubbish about charges being fair but as a goodwill gesture icon

they will refund £168 very kind of them (not) so do i write to them excepting this as part payment money will be taken of the balance still owed and ask again to refund the rest which is £606 if not i will take action any advice appreciated thanks.

**slick132** · 1st May 2008 14:07

Hi Fanny,

Send a letter confirming you DO NOT accept their offer and they should take back any money they've refunded to your a/c. See here - http://www.consumeractiongroup.co.uk...ng-offers.html

Then take the next step of your claim, either lba icon

or file at court.

**fanny2002** · 1st May 2008 15:58

OK will do thanks

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