Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Just wondering if someone can advise on a problem as I am struggling to get through to A&L.
Around 12 months ago, I found myself in a spot of financial trouble. I had an A&L account, which was £950 overdrawn. Unable to pay them it all in one go they closed the account.
However, I have since argued the point that they owe me a little over £950 in bank charges and the account is stil in dispute, pending the ome of the bank charges court case.
Last month (4 weeks ago) I had a small share payment (which I'd clean forgot about) paid to my old A&L account. Equiniti the company that sent the payment said not to worry as A&L will return the payment. But 4 weeks on this has still not been returned.
Would you suspect that A&L are holding this money against the arrears or will it eventually bounce back?
I have tried numerous times to speak to someone at A&L and teh times I have spoken all i get is that my account is being held in Leicester and they can't access it. Also the automated service does not recognise my account number.
I had a feeling someone might say that. I just thought that if the account was closed they couldn't do that, as it's not a payment that is direct from me personally.
Anyway, thanks for the contact details, there appears to be some new numbers on there that I can try.