Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default how far back can i claim?

    Hya
    I have just received my statements from Barclaycard, fairly promptly, however the accompanying letter states that they have only enclosed the last 5 years as the rest is held on microfiche, and so this is all they have available to send to me. Most of my charges occurred 6-7 years ago. Do I have the right to access statements from that long ago? If so is there a template reply i can use anywhere, and should i wait and claim together or begin a claim for the statements i have.....or should i just accept that it was a long time ago and they really dont have access to the info any more? I have read so many threads trying to find out i am going dizzy!
    Any help very much appreciated

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  2. #2
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    Default Re: how far back can i claim?

    Hi Jo and welcome to the BC forum.

    Did you send them the SARicon from this site - if so, they should have sent back all your a/c state's. The guff about Microfiche is rubbish but they now normally send the older state's anyway.

    If you SARicon'd them properly, send them a non-compliance ltr for the missing info.

    See here - http://www.consumeractiongroup.co.uk...n-act-non.html

    When you get it, reclaim ALL the charges including those outside the 6 yearsicon AND claim CI from the outset.

    Oh, regarding the Microfiche guff - http://www.consumeractiongroup.co.uk...hey-wrong.html

    Keep us informed.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  3. #3
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    jo373 Novitiate

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    Default Re: how far back can i claim?

    Hi Slick,
    Thankyou for replying, this site has been invaluable for support and information. Was hoping yourself or someone could further clarify.....
    I had SARicon'd them prior to recieving the statements, which on closer inspection does include the past 6(not 5, sorry!) years and some apparently from microfilm as 'a goodwill gesture' however the letter states that these statements are all the information they hold. Does this mean i cant request and claim from statements beyond 6 yearsicon?
    Thankyou,
    All help is really appreciated
    Jo


  4. #4
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    Default Re: how far back can i claim?

    Hi Jo,

    If you think the a/c was open beyond 6 yearsicon back and there may be penalty chgs to reclaim from then, use this letter, adapted to suit your case - http://www.consumeractiongroup.co.uk...n-act-non.html

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE