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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
    • OMG! I Know! .... someone here with a chance to sue Highview for breach of GDPR with a very good chance of winning, I was excited reading it especially after all the work put in by site members and thinking he could hammer them for £££'s and then, the OP disappeared half way through. Although you never know the reason so all I can say is I hope the OP is alive and well regardless. I'd relish the chance to do them for that if they breached my GDPR.
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Life insurance, value of policy?


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This may be a very silly question but both myself and my wife have life policies with Abbey Life. They cover us for both death and critical illness. I think they are called life assurance policies.

 

When we took out the policies we were told we could get x amount of cover for x amount of premiums. It would have been enough to cover the mortgage should the worst happen.

 

Looking at a recent statement, I noticed the cover was substantially reduced but the premiums are the same. I cant remeber being told at any time theat the cover could or would reduce. I guess its all tied up with the investments that they make and in the recent climate its understandable.

 

I just wanted to know if this is standard or if we may have a cause for asking for our money back due to it being mis-sold...I took out an endowment policy with them at the same time and basically had all my premiums and interest returned as it was deemed to have been mis sold to myself.

 

Thanks.

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I was some time ago me and hubby had joint life and critical illness but when we did we had a choice of guaranteed or sliding the guaranteed cost a bit more but the cover remained the same for the full term of the policy the other cover as suggested went down over the term.

I would get in touch with Abbey and find out what cover you have and if needed just switch to another policy although critical illness is a small fortune to take out now.

Hope this helps

NS :)

:(:confused:Confused, sad,bewildered,befuddled,bemused,disorientated,lonley until I came here, moving forward to :smile::lol: ,trying not to let them drag me down.:cool:
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Thanks for that NS....to be honest have just checked out one of the larger comparison sites just to get some idea and it appears 2 single policies would be cheaper than 1 joint one and for the cover we are looking for, the price we would pay would be around £7 pm more...not bad considering the cover would be increade by about 200%

 

Basically looking for around £125k cover with critical illness.

 

Some of the sites are saying the premium will go up every year....how can I find out what this increase is likely to be?

 

Thanks.

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I would look around and if you find a policy you like, say on a comparison site, I would go from there directly to the insurers site and more in depth details should be on there, all else fails give the companies a direct call make sure your completely happy with what your signing up for.

There are also large independent insurance companies that don't use comparison sites so I suggest to google life insurance to make sure you've shopped around them all.

And defiantly read through the policy/s when you get them to make sure it has all you've been promised and that the payments will be what you've agreed to.

Good luck.

NS :-)

:(:confused:Confused, sad,bewildered,befuddled,bemused,disorientated,lonley until I came here, moving forward to :smile::lol: ,trying not to let them drag me down.:cool:
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