Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



+ Reply to Thread
Page 1 of 2
1 2 LastLast
Results 1 to 20 of 27
  1. #1
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    MagicTongue Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Mar 2008
    I am in
    Worcester, UK
    Posts
    85

    Exclamation MAGICTONGUE vs BARCLAYCARD ***WON***

    Ok , have sent off S.A.R to BC so just gotta hold tight and wait, will update the thread as and when things start to happen

    Similar Threads:

  2. #2
    Platinum Account Holder
    Help the CAG!!
    Make a donation
    **Tilly** Authoritative **Tilly** Authoritative **Tilly** Authoritative **Tilly** Authoritative **Tilly** Authoritative **Tilly** Authoritative **Tilly** Authoritative **Tilly** Authoritative **Tilly** Authoritative **Tilly** Authoritative **Tilly** Authoritative **Tilly**'s Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Apr 2007
    Posts
    6,910

    Default Re: MAGICTONGUE vs BARCLAYCARD

    Hiya

    Hopefully you won't have to wait too long





    Tilly






    A-Z Index








    HOW NOT TO CLAIM...Click here!

    HOW TO...DUMMIES GUIDE TO CAG...Read here

    .please remember that any advice i give is purely my own experience or opinion thankyou

  3. #3
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    MagicTongue Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Mar 2008
    I am in
    Worcester, UK
    Posts
    85

    Default Re: MAGICTONGUE vs BARCLAYCARD

    Ok received my request yesterday morning with statements all the way back to when I opened the account June 2003

    Now my question is this...

    What charges can I deem as unlawful with a credit card, as from what i have read to date is slightly different to that of bank current accounts.
    And charges in more recent times of £12 - do we claim for these too?

    interesticon - how does it work with a credit card account? This surely is very different?


  4. #4
    Site Team slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Feb 2007
    I am in
    Planet Thanet, Kent
    Posts
    16,326

    Default Re: MAGICTONGUE vs BARCLAYCARD

    Hi Magic,

    Reclaim all late pay't, over limit or a/c Out of Order fees.

    Reclaim all the older and more recent fees including the "OFT agreed" £12.

    Read here about claiming CI - http://www.shweb.pwp.blueyonder.co.u...20tutorial.doc

    Use the Credit Card; Advanced option here - http://www.consumeractiongroup.co.uk...eadsheets.html

    Or here's another option which was mentioned in the Interest Tutorial - http://www.shweb.pwp.blueyonder.co.uk/interestcalcs.xls

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  5. #5
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    MagicTongue Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Mar 2008
    I am in
    Worcester, UK
    Posts
    85

    Default Re: MAGICTONGUE vs BARCLAYCARD

    thanks for that slick, right I'm usng the excel advanced calculation sheet, one query... what do I put as the "interesticon charged" (coloum G) which is set at 12.5 as default.


  6. #6
    Platinum Account Holder
    Help the CAG!!
    Make a donation
    sea-sidelady Authoritative sea-sidelady Authoritative sea-sidelady Authoritative sea-sidelady Authoritative sea-sidelady Authoritative sea-sidelady Authoritative sea-sidelady Authoritative sea-sidelady Authoritative sea-sidelady Authoritative sea-sidelady Authoritative sea-sidelady Authoritative sea-sidelady's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Nov 2006
    I am in
    Lancs
    Posts
    9,531

    Default Re: MAGICTONGUE vs BARCLAYCARD

    Here are the links i said:

    http://www.consumeractiongroup.co.uk...st-951866.html

    http://www.consumeractiongroup.co.uk...st-169118.html

    Have a read of those, see if you understand if it better.


  7. #7
    Site Team slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Feb 2007
    I am in
    Planet Thanet, Kent
    Posts
    16,326

    Default Re: MAGICTONGUE vs BARCLAYCARD

    Hi Magic,

    what do I put as the "interesticon charged" (coloum G) which is set at 12.5 as default.
    Use the APR shown on your state't for each charge entry.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  8. #8
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    MagicTongue Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Mar 2008
    I am in
    Worcester, UK
    Posts
    85

    Default Re: MAGICTONGUE vs BARCLAYCARD

    right prelim and schedule of charges to be sent in the morning

    finally figured it out lol.


  9. #9
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    MagicTongue Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Mar 2008
    I am in
    Worcester, UK
    Posts
    85

    Default Re: MAGICTONGUE vs BARCLAYCARD

    dear oh dear barclaycard... not even a sniffle towards my preliminary approach letter. diddly squat.

    Time for lbaicon (and I assume the schedule of charges + interesticon again)

    Will let you know if they get in touch soon or not


  10. #10
    Site Team slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Feb 2007
    I am in
    Planet Thanet, Kent
    Posts
    16,326

    Default Re: MAGICTONGUE vs BARCLAYCARD

    Print the updated SOC (it auto-updates when you open and print it again) and send off with lbaicon.

    Don't hold your breath - they are still holding back on settling claims that include CI.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  11. #11
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    MagicTongue Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Mar 2008
    I am in
    Worcester, UK
    Posts
    85

    Default Re: MAGICTONGUE vs BARCLAYCARD

    Quote Originally Posted by slick132 View Post
    Print the updated SOC (it auto-updates when you open and print it again) and send off with lbaicon.
    Ok done today with update on charges as had a new one since last letter, sent today with copy of prelim - to which they didnt respond to at all, all sent via recorded 1st class. See if they get the point this time eh.


  12. #12
    Site Team slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Feb 2007
    I am in
    Planet Thanet, Kent
    Posts
    16,326

    Default Re: MAGICTONGUE vs BARCLAYCARD

    Hi Magic,

    Out of interesticon (no pun intended!), what address have you sent the Prelim and lbaicon to.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  13. #13
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    MagicTongue Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Mar 2008
    I am in
    Worcester, UK
    Posts
    85

    Default Re: MAGICTONGUE vs BARCLAYCARD

    Quote Originally Posted by slick132 View Post
    what address have you sent the Prelim and lbaicon to.
    Sent them off to the address that the S.A R Generator gave for Barclaycard...

    BARCLAYCARD
    One Churchill Place
    London

    Post code escapes me at this moment as I am not at home with the paper work.

    Have actually received a letter back from Barclaycard this moring interestingly dated the 12th yet it is now the 16th. They trying to cover their back sides perhaps? But anyhow it has thrown me after sending off my LBA on the 15th.

    Please see post below for full letter.


  14. #14
    Site Team slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Feb 2007
    I am in
    Planet Thanet, Kent
    Posts
    16,326

    Default Re: MAGICTONGUE vs BARCLAYCARD

    No need to post it on thread.

    And don't worry about the dates - it'll all come good in the end.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  15. #15
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    MagicTongue Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Mar 2008
    I am in
    Worcester, UK
    Posts
    85

    Default Re: MAGICTONGUE vs BARCLAYCARD

    _________________________ _________________________ ____________


    BARCLAYCARD HOUSE
    PO BOX 5592
    NORTHAMPTON
    NN4 1ZY

    12 MAY 2008

    Dear MagicTongue

    Thank you for your recent letter, your details have been passed to me in order that I may respond in my capacity as Customer Relationship Manager.

    I am sorry you feel the charges you have incurred are unfair. We believe that our charges are both fair and transparent, and we make them very clear in our terms and conditionsicon, and on the reverse of every monthly statement.

    In your correspondance you have outlined a legal argument which you say supports your view. As I am sure you will appreciate Barclaycard is aware of all the information you have drawn to our attention. I must inform you however, that we disagree with your legal analysis.

    Putting the above to one side, as a good will gesture and without any admission of liability, I am prepared to credit your acount with the difference betwen the charges you have incurred and the current £12 fee. This would amount to £269.00, plus 8% interesticon.

    The adjustment will be confirmed on your next statement.

    Yours sincerely

    Denise Rowe

    BARCLAYCARD CUSTOMER SERVICES
    _________________________ _________________________ ____________

    Now seeing as my request is for £1888 (charges and interest figure combined) this seems way below what I am owed

    Advice please, what should I write back to them on this occasion, taking into account I sent them my lbaicon on the 15th, as I didnt receive this letter until today, with an update of charges applied since my prelim letter.

    Thanks in anticipation of great advice from the team as always



  16. #16
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    checkoutdolly Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Apr 2007
    I am in
    West yorkshire
    Posts
    195

    Default Re: MAGICTONGUE vs BARCLAYCARD

    write back saying you will accept the money against the charges they owe you but still request the rest and will be persuing the matter in court


  17. #17
    Site Team slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Feb 2007
    I am in
    Planet Thanet, Kent
    Posts
    16,326

    Default Re: MAGICTONGUE vs BARCLAYCARD

    Hi Magic,

    Have a look here - http://www.consumeractiongroup.co.uk...ng-offers.html

    I think letter 4 suits best because it's not a "Full and finalicon" offer- adapt as nec'y and fire it off.

    Perhaps add they have until the lbaicon deadline to pay or you'll File at court.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  18. #18
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    MagicTongue Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Mar 2008
    I am in
    Worcester, UK
    Posts
    85

    Default Re: MAGICTONGUE vs BARCLAYCARD

    ok thats done, will keep you informed and thanks again guys


  19. #19
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    MagicTongue Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Mar 2008
    I am in
    Worcester, UK
    Posts
    85

    Default Re: MAGICTONGUE vs BARCLAYCARD

    Right I think BC are trying to throw me off their scent now, they have sent this letter (linked below) and have already added the amounts detailed onto my BC Credit Card, which with a £400 limit has left me with a balance of £-513.44... basically £513.44 that I could presumable take now without it being accounted as credit, however is this them baiting me? I assume if i touch even £0.01 that would basically be me accepting in full their "final settlement"

    BC Letter - 25/05/2008
    Please Note: you will have to click on the picture of the letter when it opens then click again to magnify.

    It works out they have credited me £1,184.94... please see my recent transactions on my account for clarification.

    BC Transaction Listing

    Advise now, this has all occured after me sending my lbaicon and rejecting their original settlement offer.


  20. #20
    Site Team slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Feb 2007
    I am in
    Planet Thanet, Kent
    Posts
    16,326

    Default Re: MAGICTONGUE vs BARCLAYCARD

    Hi Magic,

    It works out they have credited me £1,484.94
    Should this read £1,148.94 ?

    So in total they've refunded £1,148.94 which leaves you short by approx £740 of the total chgs + int't of £1,888 you quoted above.

    If you still want to go ahead and file your claim including CI, do so now as they've made this their final response.

    Use another rejection letter from the link above (bear in mind this is a final offer) telling them you reject their offer and they can take back their money if they wish.

    Advise now, this has all occured after me sending my lbaicon and rejecting their original settlement offer.:confused :
    Nothing to be confused about as far as I can see.

    Be aware that claiming CI will mean they will drag this out right up to a final court hearing date. You will have to prepare and submit your court bundles to the court and to BC.

    If they settle before court, you can apply for a Wasted Costs Order which you may or may not get, to compensate you for your time and effort in preparing the case ready for court.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.


Browsealoud
Video Tour



Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE