Patricia Pearl - Small Claims Procedure - A Practical Guide


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Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

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BAILIFFS - The Law and Your Rights

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Thread: Argos Offer

  1. #1
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    Default Argos Offer

    i've just recieved a reply requarding my charges for £193.96, £218.73 with interesticon. but because i've failed to make payments on my account do to being out of work for nearly a year and not made any payments on this, i had on several occassions told them about my circumstances but each time they were ignored. so they only offer me £27.50 as the difference between my charges and the £12 and as they value there relationships with there customers (don't make me laugh) they will offer me £50 as a gesture of goodwillicon.

    Should i accept it?

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  2. #2
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    Default Re: Argos Offer

    Hi, animal_lover.

    Send them one of these.

    http://www.consumeractiongroup.co.uk...ng-offers.html

    No, seriously, It's up to you. £50 is a lot of cash, but if you stick to your guns I'm sure you'd get the lot.


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  3. #3
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    Default Re: Argos Offer

    ok i'll send them a rejecting letter, i would get the £50 if i didn't have a balance on my account that the requested amount would nearly cover to clear my balance.

    i just wanted to ask for someones opinion because of the fact i was out of work and couldn't pay them requardless of the letters and phone conversations i had with them to tell them that, it's still my fault isn't it and if it's £12 per charge which after the £27.50(50.00) would work out right as being fair (in there eyes" and the amount they are allowed to charge.

    I just don't want to make things worse for myself that's all, but if you think that i might get the lot i might aswell try seen as i't would out better for me if i did.

    Thanks

    Nikki


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    Default Re: Argos Offer

    It may be your "fault", but since they're not your moral guidance or your confessor, that doesn't give them the right to punish you. As a contractual arrangement, they can only charge you the amount that you cost them, and since we all know it wasn't that much (if anything), you should tell them to sod off, and it will all of it or of to court you go, and then you'll add another 8% and court fee.

    Long and short of it, stick to your guns and they'll cave. ;-)

    Apologies to people who I was in the process of helping, I may be gone some time.

  5. #5
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    Default Re: Argos Offer

    Great, Thanks i'll send the rejection letter tomorrow


  6. #6
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    Default Re: Argos Offer

    Just a quick update on my Argos situation, I sent the rejection letter back and recieved an offer for £75 so i sent another rejection letter. recieved a reply on Friday saying that they were dissapointed that i basically didn't agree to the offers and that they have nothing further to add.

    What's my best option now, as they owe me nearly £220 which is nearly my whole balance.

    Any advice would be great, Thanks


  7. #7
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    Default Re: Argos Offer

    The next step is to send a letter before actionicon - you will find one in the templates libraryicon. That gives them 14 days to agree or you will take them to court.

    Steven

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  8. #8
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    Default Re: Argos Offer

    Sent the letter before actionicon recieved letter back today. it was the same letter they sent me origionally with the whole were dissapointed that i didn't agree to the offers and that they have nothing further to add.

    What shoud i do now?


  9. #9
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    Default Re: Argos Offer

    Quote Originally Posted by animal_lover View Post
    What shoud i do now?
    Wait until the 14 days is up (just in case ) and then file in court

    Steven

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  10. #10
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    Default Re: Argos Offer

    ok, i'll wait it ends on the 21st so i'll wait till then.

    abit nervous though as i've never been to court before


  11. #11
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    Default Re: Argos Offer

    Quote Originally Posted by animal_lover View Post
    abit nervous though as i've never been to court before
    You won't go to court now - they will settle before it gets that far

    Steven

    Using CAG Toolbar will generate much needed income - Download Here

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  12. #12
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    Default Re: Argos Offer

    Quote Originally Posted by steven4064 View Post
    You won't go to court now - they will settle before it gets that far
    That's good to know, hope it works out like that aswell


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    Default Re: Argos Offer

    subscribing


  14. #14
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    Default Re: Argos Offer

    can anyone help me fill in the N1 form for my Argos claim, the only notes i can find are for bank charges and credit cards

    Thanks


  15. #15
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    Default Re: Argos Offer

    I just amended one of the credit card ones i.e they supplied me with a store card (not a credit card) and then I looked at their website for the terms and conditionsicon. I deleted the bits that said I could have cash advances 'cos of course you can't!!!!!!!!!!!!!!!

    http://www.consumeractiongroup.co.uk...arges-poc.html

    Post again if you have any more queries (but don't spend hours sat at the computer worrying over it like I did) take a break and come back tomorrow or whenever. Nothing bad will happen if you just put it in a word document.

    If my advice has been helpful tip the scales

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    Co-op cc SETTLED IN FULL 2nd claim. Settled in full


    National Westminster Settled in full. 2nd claim. N1 submitted


    HFC bank SETTLED. HFC 2nd claim - lba sent 21/10/08 Time Retail N1 filed Argos settled in full Creation - SETTLED IN FULL


  16. #16
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    Default Re: Argos Offer

    so is it just the part about cash advances i need to change


  17. #17
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    Default Re: Argos Offer

    sallysas, i don't suppose you still have the POCicon copy you used for store cards do you. I don't have a clue what i'm doing or what to change on the credit card poc

    Thanks


  18. #18
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    Default Re: Argos Offer

    Have a look on my GE Money thread (that was for a Burtons card)

    Steven

    Using CAG Toolbar will generate much needed income - Download Here

    Confused by Simple Interest? Confounded by Compound Interest? Read my Interest Tutorial

    My Wins

    GE Money Won unconditionally May 2007
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    Won unconditionally August 2007
    Brighthouse Won unconditionally August 2007
    Goldfish Won unconditionally April 2008 (including CI on the basis of Sempra)
    Clydesdale Financial Services (now BPF) Won unconditionally February 2008

    Any opinions are without prejudice & without liability. Do not take any legal action on my advice alone. Almost everything I know concerning the law I learned from this site.

    Please note, I will not give advice by PM. Please
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  19. #19
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    Default Re: Argos Offer

    Can i use that one, as i don't have a clue what to add or remove from the credit card POCicon and it should of been sent about 3 weeks ago


  20. #20
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    Default Re: Argos Offer

    Corse you can, that's what it's there for

    Steven

    Using CAG Toolbar will generate much needed income - Download Here

    Confused by Simple Interest? Confounded by Compound Interest? Read my Interest Tutorial

    My Wins

    GE Money Won unconditionally May 2007
    NatWest
    Won unconditionally August 2007
    Brighthouse Won unconditionally August 2007
    Goldfish Won unconditionally April 2008 (including CI on the basis of Sempra)
    Clydesdale Financial Services (now BPF) Won unconditionally February 2008

    Any opinions are without prejudice & without liability. Do not take any legal action on my advice alone. Almost everything I know concerning the law I learned from this site.

    Please note, I will not give advice by PM. Please
    send a link
    to your thread and I will do my best to answer there.


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