a couple of questions

**hampshire1** · 4th April 2008 00:05

i was charged £675 for PPI icon

, this was a one off payment for which they added interest icon

at 42 %. this was with welcome. question, would my policy have cost welcome that ammount or have they added a mark up? if they have is it legal to add interest on money they have not paid out?
Does anyone know who i can complain about mis selling as they told me the loan was before they were regulated by the FSA.

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**Goldlady** · 4th April 2008 00:08

I have met with similar ridiculous claims about not being regulated. As someone posted on my thread at the time, if they were not regulated then what were they? Loan sharks? Anyway a few days after getting that letter the full amount of the PPI icon

was refunded, so if you have asked for a refund perhaps it will happen.

I hope so.

**hampshire1** · 4th April 2008 00:12

Ha ha they are loan sharks. well i have had the letter for a week now and nothing in my bank. They have told me thats thier final answer.

**hampshire1** · 4th April 2008 00:17

They told me in a letter that Direct Group Ltd administers the insurances, would these people have to tell how much my policy really cost?

**hellhasnofury** · 4th April 2008 07:03

Hello Hampshire,

When these companies state that the loan was taken out before regulation by the FSA, this is a statement to put you off continueing with your claim.

please read this link

Payment protection | Were you mis-sold PPI? | PPI - rules before 2005

I would also look into the extortionate credit bargain charging interest icon

of 42%.

**hampshire1** · 4th April 2008 15:54

Thanks for that, i looked rules before 2005 but still not clear who to complain to if i am not happy with welcomes reply. Does anyone know who i should take my complaint to?

**GRIFF27** · 4th April 2008 16:06

I am in the same boat as you because my loan was taken out with London mortgage icon

Co in 2003. The fos icon

cannot help so I am going after the broker who sold the loan, the only option I have is the court route

**Bigmark** · 4th April 2008 17:43

Hi
The Finance & Leasing Association (FLA) has a duspute resolution service,
this can be utilised by any person who has a complaint against current or past members.

FLA can be contated on 020 7836 6511
they can tell you if the company was/is a member.
The FLA also operates an online complaints form, much the same as the fos icon

forms.

**hampshire1** · 4th April 2008 19:48

Thanks bigmark, i will contact them to find out if welcome was a member.

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