Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Reasons, did you complain, outcome, was it explain, was it forced upon you, or was it optional, what charges has it amounted to, were they seperated from the loan etc. Please do not be emotional - even though the difficulties may have sometimes been difficult to endure.
Hiya jg69 and welcome to the HSBC forum, we tend to deal with bank account and credit card account charges here, PPI claims are a little newer.
I have recovered PPI premiums but not from HSBC, You would probably get a better response on the PPI forum .