Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Hi Everyone,
I have a problem with my bank Alliance and Lecister.
A while ago i asked them to recall a payment that i made, which they did and they credited it to my account, which was great.
However it was credited to my account again, but at they time i didn't really notice it. It wasn't until it was taken back out of my account, this is when they realised there mistake. But the problem is that when they took the money out i had a cheque that came in. So what they did, was to charge me £25.00 to pay the cheque, which left me £90.00 overdrawn, then they charged me a further £5.00 for overdrawing my account. (currently it is still overdrawn and has been since February).
I have written to them and spoken to them and disputed that it was their fault, firstly for paying the money twice and then making me overdrawn.
They have not answered me... However they keep writing to me to tell me my account is overdrawn..
Who is right?? Can they do this??
This sounds as if the bank has made an error. On the basis of what you say, I think this could perhaps be resolved more quickly by visiting your local branch and discussing the error directly with them. The local branch should have an element of discretion as the error can be demonstrated.
If this does not work, we can look at other options.
Regards, Kenny
Any advice given by me is based solely on my experience in claiming, my experience in CAG or my opinion. I have no legal background. I want to encourage others to reclaim what is theirs.
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