Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    jfuk06 Novitiate

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    Cagger since
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    Default Who is in the right??

    Hi Everyone,
    I have a problem with my bank Alliance and Lecister.
    A while ago i asked them to recall a payment that i made, which they did and they credited it to my account, which was great.
    However it was credited to my account again, but at they time i didn't really notice it. It wasn't until it was taken back out of my account, this is when they realised there mistake. But the problem is that when they took the money out i had a cheque that came in. So what they did, was to charge me £25.00 to pay the cheque, which left me £90.00 overdrawn, then they charged me a further £5.00 for overdrawing my account. (currently it is still overdrawn and has been since February).
    I have written to them and spoken to them and disputed that it was their fault, firstly for paying the money twice and then making me overdrawn.
    They have not answered me... However they keep writing to me to tell me my account is overdrawn..
    Who is right?? Can they do this??


  2. #2
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    kennythecelt Authoritative kennythecelt Authoritative kennythecelt Authoritative kennythecelt Authoritative kennythecelt Authoritative kennythecelt Authoritative kennythecelt Authoritative kennythecelt Authoritative kennythecelt Authoritative kennythecelt Authoritative kennythecelt Authoritative kennythecelt's Avatar

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    Cagger since
    Mar 2007
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    Default Re: Who is in the right??

    Hi

    This sounds as if the bank has made an error. On the basis of what you say, I think this could perhaps be resolved more quickly by visiting your local branch and discussing the error directly with them. The local branch should have an element of discretion as the error can be demonstrated.

    If this does not work, we can look at other options.

    Regards, Kenny

    Any advice given by me is based solely on my experience in claiming, my experience in CAG or my opinion. I have no legal background. I want to encourage others to reclaim what is theirs.

    Got a DCA breaking OFT guidance. Complain to the OFT about the DCA. Help put an end to these practices-

    http://www.consumeractiongroup.co.uk...ml#post1652270

    Register with CAG today, its free, its a great community:
    http://www.consumeractiongroup.co.uk/forum/register.php

    kennythecelt@consumeracti ongroup.co.uk.



    Thankyou Kennythecelt


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE