Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

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BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

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  1. #1
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    Default Help to find Broker/Click loan/finance

    Hi folks.

    Not sure if anyone could help please.

    Back in 2003 my husband had taken out an unsecured loan which he had with Endeavour Personal Finance, but this was sorted and arranged by 'Click loans' or Click finance.

    We have mislaid the documents trying to sort out the house for our son with special needs and looks like we have to go the full way such as the S.A.R - (Subject access requesticon) etc, but if we write to Endeavour we know they will tell us to write to click, but we have even tried googling for ''Click loans or finance' and have been unsuccessful...... , so anyone who would have contact details please could you forward these please ? Thank you.

    We don't know where we will stand in this situation really because hubby taken the loan with the PPIicon autimatically added, and instead of paying it back over 7 years he paid it off when we mortgaged, in less than a year.
    We can recall the loan being something of just over £16K and when he paid this off in full it worked out something like £22k approx.

    Hubby was not given any information on the ppi, and we have learnt more about ppi since the sale of a mis sold ppi with a secured loan, and also learnt afterwards that ppi was optional, and we have won back the ppi on the secured loan.

    Will need to crack on with this one for as soon as possible because time is running on and I am aware we can claim as far back as 6 yearsicon.......but we also have other claims to deal with too.

    Thanks folks any info will be a great help. .

    Di.

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  2. #2
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    Wink Re: Help to find Broker/Click loan/finance

    Click Loans are found at:-

    Click Loans
    Bridge House
    South Street
    Farnham
    Surrey
    GU9 7RS

    Endeavour Personal Finance used to be owned by Lloydsicon TSB Bank Plc, but was sold to HFC who are now owned by HSBCicon.

    EPF are at:

    Beneficial House
    Easthampstead Road
    Bracknell
    Berkshire
    RG12 1NS

    01344 356 123.


  3. #3
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    Default Re: Help to find Broker/Click loan/finance

    Thank you for your feedback regarding my query. .

    I never realised EPF were a part of Lloydsicon tsb and have also been a customer to Lloyds for 19 years or so, but thanks anyway I appreciate this very much.

    So as it was Click who actually sold us or the hubby rather the loan I assume it would be them we write to for a full report of the accounts etc, is that correct ?
    And do you know how long EPF had been a part of HFC or HSBCicon, as I am aware that HFC are one of the companies that were fined ?

    Thanks again, I am very grateful for this information.

    Di.


  4. #4
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    Wink Re: Help to find Broker/Click loan/finance

    Found this:-

    Endeavour Personal Finance are part of HSBCicon, the world’s second largest banking organisation who purchased the Household International Group of companies in 2003. EPF originally started life under the UDT umbrella. This company became a division of TSB Direct Ltd in 1987 and in 1993 Endeavour Personal Finance Ltd was founded with it’s own legal status and corporate identity. Following the Lloydsicon TSB merger in 1995, EPF became a member of the Lloyds TSB Group. The group sold EPF to Beneficial Bank Plc, a UK subsidiary of the U.S. Beneficial Corporation in 1997 and they subsequently merged with Household International in 1998.

    EPF, Now based at the Secured Lending Centre (SLC) in Bracknell, has become the sole supplier of secured loan business via the independent broker network to the entire Group in the U.K. The SLC has a dedicated but flexible headcount in Bracknell of 194 managing assets in excess of £1billion. ^


  5. #5
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    Default Re: Help to find Broker/Click loan/finance

    That is great thanks again and very interesting. .

    I know it was approx July 2003 of when hubby had taken a loan with these, and yes it was secured not unsecured of what I stated, I am getting confused with yet another loan company called Liverpool Victoria of whom we are hoping to claim on these too, as hubby always taken the payment protection insurance thinking he had no option due to not being given an option.

    Will need to double check on dates and everything again just to be sure, as have been doing this on online banking.

    Appreciated thank you very much indeed.

    Di.


  6. #6
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    Default Re: Help to find Broker/Click loan/finance

    Hi there

    I am still trying to track down a thread I had on this and will post it when I get it.

    I found it dead easy to get all statements and the original loan agreement, cost £5, over the phone. Their procedures may have changed. The guy seemed to think I wanted it for tax reasons so I went along with that and it was dead easy- might work for you.

    Search on Endeavour and EPF.

    Back in touch soon

    Best regards, Kenny

    Any advice given by me is based solely on my experience in claiming, my experience in CAG or my opinion. I have no legal background. I want to encourage others to reclaim what is theirs.

    Got a DCA breaking OFT guidance. Complain to the OFT about the DCA. Help put an end to these practices-

    http://www.consumeractiongroup.co.uk...ml#post1652270

    Register with CAG today, its free, its a great community:
    http://www.consumeractiongroup.co.uk/forum/register.php

    kennythecelt@consumeracti ongroup.co.uk.



    Thankyou Kennythecelt

  7. #7
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    Default Re: Help to find Broker/Click loan/finance

    Hello again

    managed to track down my old thread which is here:

    http://www.consumeractiongroup.co.uk...t=kennythecelt

    Any advice given by me is based solely on my experience in claiming, my experience in CAG or my opinion. I have no legal background. I want to encourage others to reclaim what is theirs.

    Got a DCA breaking OFT guidance. Complain to the OFT about the DCA. Help put an end to these practices-

    http://www.consumeractiongroup.co.uk...ml#post1652270

    Register with CAG today, its free, its a great community:
    http://www.consumeractiongroup.co.uk/forum/register.php

    kennythecelt@consumeracti ongroup.co.uk.



    Thankyou Kennythecelt

  8. #8
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    Default Re: Help to find Broker/Click loan/finance

    Hi Kenny, sorry for not getting back earlier, some probs with the pc, all resolved now.;-) .

    Thanks for this information this is great, just checked it out, its worth a try I think, cheers.
    Well done to you too.
    I will keep you posted of the progress of this, thanks again.

    Di.;-)


  9. #9
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    Default Re: Help to find Broker/Click loan/finance

    Hi folks

    This has been one heck of a battle.

    The Broker/director of the existing company Click Finance is that of Steve Teague, but as the previous one dissolved I am trying to actually find out if the director is the same one as this one, going by some information I have come across it is, as he founded Click in 2001 and still active now.

    However, I had wrote to them on many occasions and the compliance manager is just coming back that the case is closed and these were separate companies, so I got back and mentioned about "phonex firms", as this is what I assumed, he had dissolved and started all over again with more or less the same company name but obviously different reg company number.


    The existing address of the active Click Finance is this:

    Click House
    Bear Lane
    Farnham, Surrey
    GU9 7LD

    The previous address was:
    These dissolved in 2006.

    Click Finance
    Victoria House
    23-27 South Street
    Farnham
    Surrey
    GU9 7QU.
    Domain name: 1CLICKLOANS.NET

    Came across some useful information last night, and hid details match those of mine here above (2nd addy).


    Administrative Contact:
    Teague, Steve domains@click.co.uk
    23-27 South Street
    Farnham, d GU9 7QU
    GB
    01252 731100 Fax: 01252 731111

    Technical Contact:
    Teague, Steve enquiries@dialeforbusines s.com
    23-27 South Street
    Farnham, GU9 7QU
    GB
    01252 731100 Fax: 01252 731111

    My paperwork provided by these in July 2004, have all sorts of names, Click Finance Limited, Click Finance and Clickloans, and 1Clickloans etc,
    so as the matching address is that on my paperwork, would this guy be the main broker for my policy would anyone know ?

    As he is still active now with the Click group and the compliance manager is denying any responsibility with the mis selling of the PPIicon.

    And thoughts please folks and thanks.

    Cheers
    Di.
    x


  10. #10
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    Default Re: Help to find Broker/Click loan/finance

    I have found some paperwork from click finance.....drop me a PM if you need any help....

    PLEASE NOTE - I am not a legal expert, what is stated is my own opinion and from what I have learnt from this forum and my own experiences.

    DEBT COLLECTION LETTER/SAR/AGREEMENT TEMPLATES ARE HERE - http://www.consumeractiongroup.co.uk...65-legislation

    IF WE HAVE BEEN HELPFUL -PLEASE, PLEASE, PLEASE GIVE A DONATION TO HELP US TO CONTINUE HELPING YOU

    I AM HAPPY TO RECEIVE PM's AND I WILL RESPOND IF I FEEL I CAN ASSIST BUT WHEN YOU DO CAN YOU PLEASE PROVIDE A LINK TO YOUR THREAD ON WHICH YOU WOULD LIKE ME TO COMMENT - THANK YOU

    IMPORTANT - If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.
    Before you decide,consider the users here who have already offered help and support.
    Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.
    If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.


    Forum rules - http://www.consumeractiongroup.co.uk...ease-read.html

  11. #11
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    Default Re: Help to find Broker/Click loan/finance

    Thanks again.

    I have PM'd you.

    As always this lappy is playing up......., think it must be me lol.
    I noticed in my other post I was having problems then, time for a new one now I think if I'm lucky enough claiming anything back.

    Cheers so much.


  12. #12
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    Default Re: Help to find Broker/Click loan/finance


  13. #13
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    Default Re: Help to find Broker/Click loan/finance

    Thanks for all your above posts folks.

    I have an SARicon from the lender Endeavour and have come across some useful information.
    I would like to confirm though, this I did ask a solicitor to have a look but it was withdrawn as it did not hit the amount on the limits of claiming, this loan is settled as well.

    Here I have some info from the paperwork, and how this was calculated, thought I would post it up, please tell me your thoughts on this, thanks much appreciated.

    An overall explanation of the loan taken out in July 2004
    Settled by Nov 2005.

    (loan was secured over 25), and calculated using the Rule of 78.

    On the credit agreement
    Loan £21,000
    PPIicon £2,835
    Total to pay with interesticon future charges = £23,835.00
    300mths APR 9.9%

    Settled at £23,646.04 that is including a rebate already deducted at £1,533.69.

    I have worked out £26,565.18 have been paid into this loan altogether in total, this includes the monthly repayments made until settlement, and the setttlement figure as shown as settled amount above.

    Worked out this going from the paperwork:

    184.23 X 14 = £2579.22 (loan repayment)
    24.28 X 14 = £339.92 (insurance repayment).
    This totals = £2919.14

    They have calculated by 14 months, but loan was from July, so the first repayment was made the following month of August 04, so 14 months to October 2005 its been calculated to - to settlement.

    So

    £2919.14 (of what I already paid in without settlement)
    With Settlement of
    "£23,646.04".

    If you add The settlement of £23,646.04 and £2919.14, the total amount actually paid into this loan is:
    £26.565.18.

    Another way they have shown is this way =
    Amount borrowed in total = £23,835.00
    £208.51 x 300 - £23,835.00 = £38,718

    They explain that the total cost of the loan would be calculated by multplying the montly instalment by the term of the loan and deducting the original amount borrowed.

    Interest was not added as an upfront amount but was charged on a daily basis on the balance of total loan amount and debited to the account monthly.

    Also to add that found amongst underwriters paperwork, the first time we were aware of this commission, the broker was paid almost £1.7K for selling the loan an extre few hundred for selling the insurance.

    Cheers folks.



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