Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Default Hello, royal bank of scotland

    hi, this is my first post, just joined site, royal Bank of Scotlandicon have been chargeing me for the last 3 years, i estimate 500 to 600 pounds could be more, i was wondering if anyone has had any dealings with them and how they got on, plus when i tried to find the address i send first letter to asking for my bank charge details to be sent to me i cant seem to find this anywhere, ok thanks and i look forward to hearing from anyone , cheers billy

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  2. #2
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    Default Re: Hello, royal bank of scotland

    Hi Billy,

    this is my first post too
    I am also in the process of trying to claim back charges from the Royal Bank of Scotlandicon. I was a customer of theirs for 20 years and they regularly charged me what I considered to be outrageous ammounts for going over my overdrafticon by a very small ammount for a day or two before my wages went in. I eventually got so sick of them that I moved accounts to another bank last year but after reading about this campaign I am trying to claim back some of what they took from me.
    So far I have written to them asking them to send me details of charges / interest over the past five years. They sent me a form to complete, which I did and told me that I would have to pay £10 for the privelge of them giving me the information. Sent this off too and have been waiting for the information for the last two months without success
    I'm going to write to chase them up tonight.
    I think I sent all my correspondence to my branch address but if I find out differently, I'll let you know.
    Good luck to both of us

    gillymac


  3. #3
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    Default Re: Hello, royal bank of scotland

    2 months is too long.... have they cashed the cheque?

    Have a good read of the FAQ's below for full information on procedures.

    Just the FAQ’s ma'am. Please read 'em thoroughly before jumping in. Cheers

    Find all the letters under the rainbow here

    Being a man, I am always right (however I will make no admission of liability if you have misinterpreted my instructions!! ) If you are in any doubt, then consult a professional. All opinions offered on this site are just that, and should not be taken as legal advice.

    Halifax - £1400 reclaimed. Now on a crusade to help others!

  4. #4
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    Default Re: Hello, royal bank of scotland

    I agree, 2 months is too long and yes, they have cashed the cheque.
    I've sent them another letter to chase them up, reminding them that the information should have been sent to me within 40 days and giving them a further 7 days (big softie that I am :-| ).
    In the meantime, I'm going to have a good look through everything on this site. I know already that I probably should 'threaten' them with court action for non-compliance, which seems a bit scary but, hey they deserve it

    gillymac


  5. #5
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    Default Re: Hello, royal bank of scotland

    When did they cash it? They would argue that the 40 days starts from then.

    Just the FAQ’s ma'am. Please read 'em thoroughly before jumping in. Cheers

    Find all the letters under the rainbow here

    Being a man, I am always right (however I will make no admission of liability if you have misinterpreted my instructions!! ) If you are in any doubt, then consult a professional. All opinions offered on this site are just that, and should not be taken as legal advice.

    Halifax - £1400 reclaimed. Now on a crusade to help others!

  6. #6
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    Default Re: Hello, royal bank of scotland

    The cheque was cashed on 1st June.
    I will read the FAQs and then decide on what to do next.
    Thanks for your advice.

    gillymac


  7. #7
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    Default Re: Hello, royal bank of scotland

    Yes, do post in the main forums where you will get much more support and advice about reclaiming your bank charges

    Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential.
    Please include a link to the post you want me to look at. If you have received a defence, contact me.
    Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

  8. #8
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    Default Re: Hello, royal bank of scotland

    Hello, I am also claiming against RBSicon and they do drag everything out. Persevere as they have made me an offer (less than half of what I am claiming) and I consider that to be a good sign.


  9. #9
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    Default Re: Hello, royal bank of scotland

    Hi there
    I am also after the RBOS - but for thousands! I started by contacting my branch and they were very helpful! I'm just about to hit them with the 'request for repayment' letter, so we'll see how helpful they are from now on!! Good luck with your claim.
    Fiona


  10. #10
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    Default Re: Hello, royal bank of scotland

    Hi everyone

    This is my first post, I found this site yesterday.. I want to claim against RBSicon, I have been with them for around 3 years, and I am constantly being charged ridiculous amounts! I have been naughty and gone over my overdrafticon today by £1.36 (my salary will be paid in tomorrow, but this is too late and I will recieve a charge of at least £28) this was because my interest was supposed to come of on the 13th and they only took it off yesterday -- after I'd cleared out my account, thinking the interest was already paid...

    I have read through the step to step guide, and I plan to write and ask for a detailed list of all my charges ... I'm quite nervous about clainming these charges back, yet I'm determined!!

    Everyone on here seems very nice, and very willing to help, so hopefully some of you may help get me through this! :/

    B


  11. #11
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    Default Re: Hello, royal bank of scotland

    Hi All,
    A note to Fiona, I intentionally kept my claim low so that I would be sure that it would be heard in the small claims court. I think the limit in Scotland is £750 and the limit in England (might be) £1500 (not sure though). I think if the claim doesn't go through the small claims court you might end up being liable for the bank's court costs. So I specifically didn't include the charges for going over my overdrafticon.
    Hope that helps. I'm going to start the court thing now and will let you all know how I get on.


  12. #12
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    Default Re: Hello, royal bank of scotland

    Hi Everyone,
    I'm asking for £3700+ they have offered just under £1500 which I am about to refuse and return the letter. Next step is court action ( or at least I think so). Does anybody have advice


  13. #13
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    Default Re: Hello, royal bank of scotland

    Please note that this is the Welcome Forum for newbies to introduce themselves

    This thread was started on 29th June.

    On 30th June, Bankfodder suggested that you all start posting on the main forums.
    There has been a further five posts since then including Gaz2's post at 12:34pm.

    As you are not newbies anymore, please regard this thread as CLOSED.

    Good luck with your claims.

    If this has been useful to you, please click on the scales at bottom left of post. Thanks.

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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE