Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    fedupamanda Novitiate

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    Default new person can you help

    Hi to everyone.

    I am not sure how to use the site so you will have to forgive me. I am a bit stupid. However, i have just posted my first letter to the RBSicon. I sent the letter that was in the library under preliminary. I hope this is correct. The account i am claiming under is in my husbands name. Unfortunatly he is unable to sort it out himself as he is ill. I had previously asked the RBS to send me all bank statements for the past 6 yearsicon. Ironically when they took the £5.00 charge off the account for these statements they made him overdrawn, as we do not have this facility, they charged him a fee of £38.00 for the privilege. You have to laugh.

    Could you help me i noticed in one of the threads that a girl said because she lives in scotland she can only reclaim £750.00 back is that correct. I have managed to accumulate, wait for it £3690.00 in charges. Does this mean i am unable to claim that amount.

    Thanks very much

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  2. #2
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    Default Re: new person can you help

    Hi, Hello, Greetings & Welcome!!



    Right, where do we start...

    a girl said because she lives in scotland she can only reclaim £750.00 back is that correct. I have managed to accumulate, wait for it £3690.00 in charges. Does this mean i am unable to claim that amount.
    The situation here in Scotland is that, the maximum amount that can be claimed via the Small Claims Court is £750. You could, in theory, claim as much as you want, however if the amount is not within the small claimicon's limit, and you lose, then you'd be liable for the Bank's costs - which could easily be into 5 figures.

    SO, what we do is break down your total amount into smaller chunks, all of which less than £750 (best way to do this is by taking the 1st batch, by date, and stopping when you get to around, say, £700ish.

    You'd submit this claim to the Small Claim's court, win it, get your refund of around £750 ish, then repeat as many times as required until you get ALL of your charges back!

    Good luck!

    ** I AM NOT A LAWYER, PLEASE CONSULT A QUALIFIED PROFESSIONAL IF YOU ARE IN ANY DOUBT **

    I have successfully claimed against: "MBNA, Capital One, Bank of Scotland & Clydesdale Bank"

    The Consumer Action Group is a Self-Help website, Moderators & Site Helpers offer advice on a voluntary basis. Please spend time reading the FAQ's, and other cases relating to your bank before starting your own claim

  3. #3
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    Default Re: new person can you help

    Oh, and less of the
    "I'm Stupid"
    - We'll be the judge of that!



    Just kidding, any help required please ask!

    ** I AM NOT A LAWYER, PLEASE CONSULT A QUALIFIED PROFESSIONAL IF YOU ARE IN ANY DOUBT **

    I have successfully claimed against: "MBNA, Capital One, Bank of Scotland & Clydesdale Bank"

    The Consumer Action Group is a Self-Help website, Moderators & Site Helpers offer advice on a voluntary basis. Please spend time reading the FAQ's, and other cases relating to your bank before starting your own claim

  4. #4
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    Default Re: new person can you help

    Thanks guys for the help that is excellent.


  5. #5
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    Default Re: new person can you help

    would just like to add that if you are claiming a large amount it may be better to split it into summary cause of which the upper limit is 1500 it saves time for you and for the courts. this is the route i have gone down successfully so far. it is quite straight forward and much the same as claiming through small claims except you have a small risk of if you lose and the judge was in a particularly bad mood he could allocate cost to the other side of up to £750. however i have been assured on several occasions by my local court that a judge would not "normally" do this to a lay person (someone representing themselves).

    bos~ Data Protection Act sent
    ~ statements received
    ~ owed £1766.82
    ~ prelim letter sent 30/08/2006
    ~lba handed in 14/09/2006
    bos Data Protection Act sent
    ~ statements received
    ~ owed £1217.86
    ~ prelim letter sent 30/08/2006
    ~lba handed in 14/09/2006
    court date issued of the 17th november
    27th oct full offer totalling everything including 8% interest court costs and £10 dpa sar..... one down next to go.

    rbs~ Data Protection Act sent off 21/09/2006

  6. #6
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    Default Re: new person can you help

    Good advice Rach.






    I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE