Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    h8_Halifax Novitiate h8_Halifax's Avatar

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    Default problems with google checkout

    i bought a satnav and paid using google checkout. google checkout said the goods had been despatched but they never arrived. when i checked with the supplier, they said they had not shipped the goods as i hadn't paid. i could see that the money had left my visa account. google checkout have cancelled their association with this particular supplier, so they can never pay them!
    now i'm in the situation that google checkout say they can't do refunds on behalf of retailers (which is rubbish as they haven't sent any money to the supplier). and visa won't even start their claims procedure for 30 days. then i can start to send them any documentation. then they must contact all parties. then they must wait for replies. then they need time to consider the evidence before deciding if they should refund to me.
    all this time google checkout will have had my money. best estimate is at least three months. how many other buyers are in this same situation? that's a lot of money, all being held for over 3 months!
    not a bad little earner!

    i really need the satnav but i can't afford to buy another until i get this refund from google checkout.

    any thoughts anyone?

    p.s.
    i now know that the google checkout forums are littered with sellers posting that google checkout aren't passing on money.

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  2. #2
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    old_andrew2007 Highly informative old_andrew2007 Highly informative old_andrew2007 Highly informative old_andrew2007 Highly informative old_andrew2007 Highly informative old_andrew2007 Highly informative

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    Default Re: problems with google checkout

    Bump


  3. #3
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    Default Re: problems with google checkout

    i've now waited 30 days for the goods, that have not been despatched, to arrive. 4 page letter plus re-print of google checkout status page (which states that the goods were shipped) containing rips of emails, etc sent to my visa card issuer. apparently, i must now wait a further 60 days for google checkout make their representations. then visa will need time to consider the "facts". ... if you're interested in the outcome of this really easy way to make your bank balance look great, please call back later - MUCH LATER! p.s. by the time i get my money back, does anyone want to bet that google checkout will have been approved by ebayicon?

    Switzerland has Dignitas,
    the UK has DCA's and Lawyers.

  4. #4
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    Default Re: problems with google checkout

    9 days after i wrote to visa first class and the still won't acknowledge my letter of complaint regarding this fraudulent transaction.
    second request sent via their "secure message" facility.

    Switzerland has Dignitas,
    the UK has DCA's and Lawyers.

  5. #5
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    Default Re: problems with google checkout

    letter and phone callicon from visa!
    yippee!!
    things are moving ... and in a good way.
    they've sent the charge back to google checkout.
    google checkout have 60 days to query (which they shouldn't).
    lots more posts on their merchants forum from people asking about money.

    Switzerland has Dignitas,
    the UK has DCA's and Lawyers.


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE