Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
    Basic Account Holder
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    Default RBS can find no trace of my cc account.

    Some years back I had a credit card with RBSicon and ran into difficulties for a time before eventually paying off the car and closing the account. In the interim I had been charged late fees, overlimit fees blah blah blah.

    Having read this site, I know that the bank charges are on hold, but felt sure that I could still go back and claim the unfair cc charges, is that so?

    So I sent a letter saying I no longer had the account number but provided every last other detail they could possibly want along with my £10 cheque. A few weeks later I got a letter back with cheque attached saying that they couldn't find any details of my account so they couldn't help me.

    Is that possible? Is that it? How can I obtain old cc account numbers and more than that, can I claim these charges back?

    TIA

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  2. #2
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    Default Re: RBS can find no trace of my cc account.

    Sorry to bump but does anyone know how to find old account details when the credit card company say they can't find them?


  3. #3
    Site Team maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52's Avatar

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    Default Re: RBS can find no trace of my cc account.

    Hi, Teetacbin.

    I think,by law they have to keep your data for 6 yearsicon.

    Send them a Data Protection Act, Non-Compliance letter from the library in this Link........

    http://www.consumeractiongroup.co.uk...n-act-non.html


    Regards.

    Scott.

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    If in doubt, you should seek the opinion of a Qualified Professional.

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  4. #4
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    Default Re: RBS can find no trace of my cc account.

    Thanks Scott.

    I'll send out that letter then. Am I right in thinking I can still claim from the 6 yearsicon from when I sent the letter then, if I return this letter with a copy of the letter they sent me saying they had no record of me?


  5. #5
    Site Team maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52's Avatar

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    Default Re: RBS can find no trace of my cc account.

    Think you can claim from the time they receive your Prelim Letter, send it recorded.

    You'll find it in the step-by-step.....

    http://www.consumeractiongroup.co.uk...tructions.html


    Regards.

    Scott.

    Any advice I give is honest and in good faith.
    If in doubt, you should seek the opinion of a Qualified Professional.

    If you can, please donate to this site.
    Help keep it up and active, helping people like you.


    If you no longer require help, please do what you can to help others


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE