Thread: Help with GE Money & Anglia Windows please

Originally Posted by debtsurvivor

Can anyone help? I am trying to claim for miss-sold PPI for my Mum, she took out a £2300.00 credit agreement in 2004 and added on to this was a payment protection single premium of £328.05 the loan agreement does not state the total amount of premium plus interest over the life of the loan.

Mum is self employed part-time she paints faces, because she likes to and it supplements her pension. At the time the loan was started she was 64 and a half years old. She say she was told that she could not have the loan without the cover.

I have written to GE Money who have replied that, “the Insurance was sold by Anglian Windows and that they(GE) only administer the account in accordance with the agreement.” They also point out that “the plan was specifically designated as suitable for customers aged 60-64 at inception of the plan, who are either employed or self-employed” ………. “ we cannot agree that the plan is inherently unsuitable”

What should I do next?


All comments would be greatfully received.

DS

Hello,

Well what a disgusting state of affairs, they would sell their own grandmother for a quick buck.

Now if Anglia windows where deemed the broker, they possibily received commission from ge for using their services.

I would write to Anglia Windows for information regarding this.

Maybe send a SAR to them, you will find it in the ppi stickies.

Originally Posted by ronnie11

Hi,
Saw this thread and thought I'd respond. I had a letter back from GE Money that basically said they have nothing to do with it and to contact Anglian. So I contacted Anglian and this is the response I got from them.

' The sale of general insurance did not come under the remit of the FSA until 14th January 2005 and any sales prior to this date are known as pre-regulation;the regulations are not applied retrospectively. From the details I have, this sale was conducted in April 2001. For any purchase of insurance prior to the 14th January 2005, you were deemed to have chosen freely whether or not to choose to purchase the insurance. The sales represntative did not have to assess your demands or needs;it was your decision whether the policy was suitable or necessary. A policy summary is provided,although the full terms and conditions would have been sent by the insurer.

When arranging the finance and insurance a cooling off period is provided, giving you time to cancel should you not wish to proceed.Signing the credit aggrement is taken as acceptance of the full terms and conditions.Considering the regulations that applied at the time I do not agree that the policy is mis-sold.

I would also advise you that prior to the 14th January 2005. Anglian was not a member of the Association of British Insureres (ABI), the General Insurance Standards Council (GISC) or the Finance Leasing association (FLA), and were consequently not bound by their codes of practice.

I hope that I have been able to provide further information for you, thank you for bringing this matter to my attention and allowing me to respond accordingly '

So where do I stand now as I've even got a document titled 'First National Bank Plc Protected Payment Plan' . It states the premiums taken and added to the whole account.

Can I still try and claim back those premiums??

Yes you can and GE are your target

ims