Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)

+ Reply to Thread
Results 1 to 17 of 17
  1. #1
    Basic Account Holder skp27 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2007
    Posts
    106

    Default CDUK. Who are they?

    I had a text message asking me to call CDUK on 0870 4281997 and quote a reference number. Obviously, I don't want to do this, I've tried googling them without much luck. Anybody know who they are?


  2. #2
    Royalties Account Holder
    Help the CAG!!
    Download our toolbar
    Rooster-UK Authoritative Rooster-UK Authoritative Rooster-UK Authoritative Rooster-UK Authoritative Rooster-UK Authoritative Rooster-UK Authoritative Rooster-UK Authoritative Rooster-UK Authoritative Rooster-UK Authoritative Rooster-UK Authoritative Rooster-UK Authoritative Rooster-UK's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Mar 2006
    I am in
    Heaven
    Posts
    13,571

    Default Re: CDUK. Who are they?

    CDUK is Claims Direct debt collectionicon Service. Call is on witheld number, then txt msg to say call on this number with a reference number.

    If this has been useful to you, please click on the scales at bottom left of post. Thanks.

    Advice & opinions of Rooster-UK are offered informally, without prejudice & without liability. Please use your own judgment.
    -------------------------------------------------------
    LOOK! Free CAG Toolbar.
    Follow link for more information.

    ------------------------------------------------------
    Please donate,
    Help us to help others.


    LINKS....

    Forum Rules.
    FAQs....
    Follows
    0
    Following
    0

  3. #3
    Basic Account Holder skp27 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2007
    Posts
    106

    Default Re: CDUK. Who are they?

    Mystery solved. Looking through some paper work I have realised that they are Collect Direct UK, who are trying to collect on a debt which is in dispute with another DCAicon. Have just sent them strongly worded letter regarding this anyway!


  4. #4
    Basic Account Holder fluffy cat Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2010
    Posts
    9

    Default Re: CDUK. Who are they?

    They are a company called Collect Direct, itís the trading name of Improved Financial Services.

    Denise Crossely is the managing director (LINK TO HER PICTURE BELOW)
    http://www.imfs.co.uk/downloads/sp-dec06.pdf

    and Caroline Burston the Collections Manager.

    The companies real phone number is 0113 259 6900. If you get hassle from them report them to the Office of Fair Trading, their consumer crediticon License is 559133. Their address is Jason House, Kerry Hill, Horsworth, Leeds LS18

    THEY ARE UNDER INVESTIGATION FROM THE OFFICE OF FAIR TRADING FOR HARASSMENT AND FOR USING UNLAWFUL PRACTICES.

    You can also report them to the Credit Services Association Limited, Wingrove House, Ponteland Road, Newcastle upon Tyne NE5 3AJ Tel: 0191 2865656 Fax: 0191 2860900 Email: compliance@csa-uk.com The more of us who complain the sooner they will be struck off.


  5. #5
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    cashins Highly informative cashins Highly informative cashins Highly informative cashins Highly informative cashins Highly informative cashins Highly informative cashins Highly informative

    Follow Real_CAG on Twitter

    Cagger since
    Oct 2007
    Posts
    3,174

    Default Re: CDUK. Who are they?


    You can also report them to the Credit Services Association Limited, Wingrove House, Ponteland Road, Newcastle upon Tyne NE5 3AJ Tel: 0191 2865656 Fax: 0191 2860900 Email: compliance@csa-uk.com The more of us who complain the sooner they will be struck off.
    Unfortunately, they are regarded as a bit of a joke on CAGicon.

    The perception is, that it is a self serving organisation set up and paid for by the debt collectionicon industry as window dressing, to give the appearance of self regulation. Often it appears, CSA executives come from some of the worst offending companies.

    Additionally, Denise, (MD of Collect Direct), has dedicated many years of service on the Credit Services Association (CSA) Counsel, holding positions such as Treasurer and serving on the Disciplinary sub-committee.
    David



  6. #6
    Basic Account Holder fluffy cat Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2010
    Posts
    9

    Default Re: CDUK. Who are they?

    Ok the more of us who complain to the OFT the better, It's always a good plan to record the conversations, not sure every mobile can do it, but mine has a recorder facility and I use that to record the conversations.......it's amazing how polite they become when they realise they are being recorded.

    Also the more of us that ring their proper number 0113 259 6900 the better, as they can't hide behind anonymity. Ask to speak to Denise Crossely or Caroline Burston. Lets let them know how it feels to get continuous calls.

    We can win this battle and get companies like Improved Financial Services struck off and ensure women like Denise Crossely are barred from obtain another consumer crediticon license.

    I had a great credit rating until I lost my job through redundancyicon, now I'm having to battle these companies on a daily basis, they prey on fear and by trying to intimidate you with scare tactics. Unfortunately most times these tactics work, but if you take simple steps you can make sure they treat you with the respect you deserve. Yes there are the odd few respectful companies......but they have to compete against the likes of Denise Crossely.......and the massive profits her companies make.......yes Denise......I have done my homework and I know everything about you. How does that feel?


  7. #7
    Basic Account Holder fluffy cat Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2010
    Posts
    9

    Default Re: CDUK. Who are they?

    Improved Financial Services web address is

    IMFS - Passionate about debt recovery...

    and sorry for the typoicon but it's Denise Crossley.


  8. #8
    Basic Account Holder fluffy cat Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2010
    Posts
    9

    Talking CDUK and Denise Crossley

    Through the electoral register, companies house and linkedin I'm getting all the available details of the directors of IMFS (Improved Financial Solutions) and CDUK. I will post everything I'm legally allowed and nothing more as I won't resort to their unlawful tactics.

    In the meantime if you want to email either Denise Crossley (Director) or Caroline Burston (Collection Manager) their emails are:-

    d.crossley@imfs.co.uk

    c.burston@imfs.co.uk

    I am sure they would love to hear about all the abuse their staff give people, I say the more emails they receive the better.


  9. #9
    Basic Account Holder neeny Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Dec 2009
    Posts
    52

    Default Re: CDUK. Who are they?

    I dealt with CDUK over an Eggicon CC.

    They wanted 10% of the balance in 4 days, I told them no, they sent VERY RED AND BOLD SCARY LETTERS for about 3 weeks, I ignored them and they passed back to Egg.

    I thank them for being so unreasonable that I sought help on the internet and found this wonderful place


  10. #10
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    cashins Highly informative cashins Highly informative cashins Highly informative cashins Highly informative cashins Highly informative cashins Highly informative cashins Highly informative

    Follow Real_CAG on Twitter

    Cagger since
    Oct 2007
    Posts
    3,174

    Default Re: CDUK. Who are they?

    Now there's a thing: IMFS Improved Financial Solutions, which are -

    Name & Registered Office:
    IMPROVED FINANCIAL SOLUTIONS LIMITED
    2ND FLOOR JASON HOUSE
    KERRY HILL HORSFORTH
    LEEDS
    LS18 4JR
    Company No. 04668114

    Check their consumer crediticon Licence on the OFT Public Register.

    Errr...............accord ing to the register they dont have one.

    David


  11. #11
    Basic Account Holder fluffy cat Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2010
    Posts
    9

    Default Re: CDUK. Who are they?

    Improved Financial Solutions trades under different names like CDUK.........so if they loose one license, they just start another company trading. Of course it's always the same people and the same parent company. Which is why it's important to target the parent company.

    Write to the OFT stating your complaints and highlight it's Improved Financial Solutions trading as CDUK.

    In the meantime bombard Denise Crossley (Director) or Caroline Burston (Collection Manager) with as many calls and emails as possible, use free email accounts if you want to keep anonymity, give them a taste of their own medicine.

    d.crossley@imfs.co.uk

    c.burston@imfs.co.uk

    Denise Crossley has made a fortune on the misery and misfortune of others, she won't change unless she is forced to by us.

    Don't give up, these people are cowards, they think they can't be traced and confronted, I've proved this isn't the case and I'll post all the emails and addresses in the near future, so you all can contact them direct.....then lets see how they like it. Just remember don't do anything illegal.


  12. #12
    Basic Account Holder fluffy cat Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2010
    Posts
    9

    Default CDUK and Improved Financial Solutions Ltd

    Good news for anyone who'd like the opportunity to meet face to face the people who run the debt collectionicon agencies, the ones that make money out of harassing people with financial problems.

    Well, they will all be at the same place on Tuesday 9th and Wednesday 10th February 2010 at the The Leicester Marriott
    Smith Way, Grove Park, Leicester, LE19 1SW.

    The following link is for the Itinerary of their two day conference on how to f**k up and intimidate normal hard working people and make even more money out of us.

    http://www.csa-uk.com/media/editor/f...0Programme.pdf

    below is the above pdf in case it's moved or removed.



    Programme
    09.00 Registration
    09.15 Welcome from New President Roger Lucas
    Update from DBSG Chairman Leigh Berkley
    09.45 Meet the CSA Board and DBSG Governing Committee - Aims and plans for 2010 going forward
    10.15 Q&A with the Panel
    9.00 MORNING SESSIONS
    10.30 Networking Break
    12.45 Lunch
    Please Note: The workshops do run in parallel, timings match to allow you to move between workshops if you choose.
    Debt Buying and Selling
    11.35 Are Purchasers now moving into Contingency
    Collections OR is there a move from Contingency
    Collections into Debt Purchase?
    A Debate
    SPEAKERS: Fredrickson International Ltd
    12.05 Client Audits for Sellers - Going forward are client
    audits for sellers by the CSA DBSG the answer for
    stretched sellers departments?
    SPEAKERS: Sarah Marshall, Senior Manager,
    Recoveries, Santandericon
    Collections
    11.35 Is there still a true business to business collection
    market? Are Consumer Collectors moving into B2B
    Collections OR are B2B Collectors moving into
    Consumer Collections?
    A debate
    SPEAKERS: Martin Smith, Risk & Compliance
    Director, Close Credit Management Limited AND
    12.05 Consumers testing the Industry
    Websites
    debt managementicon Plans
    Judgements
    Claims Management
    SPEAKERS: Denise Crossley, Managing Director,
    Improved Financial Solutions Ltd AND Bob Kingdon,
    Operation Audit & Strategy Controller, 1st crediticon Limited
    Compliance Clinic
    14.00 The CSA & DBSG Members Only Compliance Clinic is not only a fantastic opportunity for you to update yourself on
    compliance matters effecting the Industry, but it is also a unique chance to network and exchange views with other
    members who share the same area of expertise as you.
    With updates on regulatory requirements and including open and interactive discussion on the topics that matter
    most to you as a business, the Compliance Clinic will have the answers.
    Trace Consumer Fact Sheet and Advice Guide
    The CSA, has been working on an advice guide for consumers on how to effectively and proactively deal with the
    frustration of mis-trace.
    The Information Commissioners Office is delighted that the CSA is taking such positive steps to assist
    consumers, and have agreed to endorse the factsheet. Further information will be provided in the meeting.
    15.30 CLOSE
    11.00 Ratios in the World of Collections and Debt Buying and Selling are Changing - An Overview
    SPEAKER: Nigel Stirk, Partner, OC&C Strategy Consultants
    Wednesday 10th February 2010 - Conference Day
    Tuesday 9th February 2010 - Networking Reception
    The networking reception grows in size every year and with an expected 160 members for this yearís eventómake sure your
    name is on the list. This is a great way for members to network, develop business opportunities and relax in the Atmosphere of the
    evening.
    At this years networking evening, we will have TOPICAL TABLES, which will be hosted by your Board Members and Governing
    Committee making this the ideal opportunity to put your questions on particular issues forward and to find out what the plans are
    for 2010, within the particular areas such as Training, Money Advice or Compliance. Simply pick your table on the night and make
    your voice heard.
    Places are always in high demand so make sure you book your place.
    CHANGING MARKETS - WORKSHOPS
    Leicester Marriott
    Hotel Details
    The Leicester Marriott is located in a quiet business park, minutes from the M1
    Motorway.
    Leicester Marriott
    Smith Way
    Grove Park
    Leicester
    LE19 1SW (For Sat Nav. Enter: LE19 1SU)
    United Kingdom
    Telephone 01162 820100
    Fax 01162 820101
    Web: Leicester Marriott Hotel | Leicester Hotels | Hotels in Leicester | 4 Star Hotels in Leicester | Accommodation in Leicester


  13. #13
    Basic Account Holder Stagparty Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Mar 2009
    I am in
    South Coast
    Posts
    292

    Default Re: CDUK. Who are they?

    Quote Originally Posted by cashins View Post
    Now there's a thing: IMFS Improved Financial Solutions, which are -

    Name & Registered Office:
    IMPROVED FINANCIAL SOLUTIONS LIMITED
    2ND FLOOR JASON HOUSE
    KERRY HILL HORSFORTH
    LEEDS
    LS18 4JR
    Company No. 04668114

    Check their consumer crediticon Licence on the OFT Public Register.

    Errr...............accord ing to the register they dont have one.

    David
    I've just checked the OFT website and much as it pains me to say this, they do appear to have a licence - number 559133.

    I was hoping you were right as they have been the source of a fair few problems for me.


  14. #14
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    cashins Highly informative cashins Highly informative cashins Highly informative cashins Highly informative cashins Highly informative cashins Highly informative cashins Highly informative

    Follow Real_CAG on Twitter

    Cagger since
    Oct 2007
    Posts
    3,174

    Default Re: CDUK. Who are they?

    I was hoping you were right as they have been the source of a fair few problems for me. :cry:
    Unfortunately no!!

    For some reason, Improved Financial Solutions Ltd didn't get a hit. If I had being paying attention however - ooops- post one gives the CCL number, which does. Grrrrrrr

    David


  15. #15
    Site Team The Consumer Action Group MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    May 2006
    I am in
    no doubt that Banks give a bad deal
    Posts
    55,243
    Blog Entries
    4

    Default Re: CDUK. Who are they?

    1 post removed pending adminicon attention.
    The CAGicon is first and foremost here for consumers,of that there needs no clarification.
    We will always support members who have genuine complaint and advise on recourse.
    We are aware that in many cases this will not fit within the agendas or thinking of those who dont agree with our existence.
    Nevertheless,we seek to fight injustice within the boundaries and proper regulation.If there has been any instances of untruths or Walter Mitty additions,then the CAGicon will act speedily to remove them.
    More often than not though,the complaints follow after those who already have cards marked who are under the impression they can continue to operate as a law unto themselves.

    Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.
    Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.






    Follows
    0
    Following
    0

  16. #16
    Basic Account Holder GeoffreyAlby Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Aug 2009
    Posts
    249

    Default Re: CDUK. Who are they?

    Quote Originally Posted by fluffy cat View Post
    Improved Financial Solutions trades under different names like CDUK.........so if they loose one license, they just start another company trading. Of course it's always the same people and the same parent company. Which is why it's important to target the parent company.

    Write to the OFT stating your complaints and highlight it's Improved Financial Solutions trading as CDUK.

    In the meantime bombard Denise Crossley (Director) or Caroline Burston (Collection Manager) with as many calls and emails as possible, use free email accounts if you want to keep anonymity, give them a taste of their own medicine.

    d.crossley@imfs.co.uk

    c.burston@imfs.co.uk

    Denise Crossley has made a fortune on the misery and misfortune of others, she won't change unless she is forced to by us.

    Don't give up, these people are cowards, they think they can't be traced and confronted, I've proved this isn't the case and I'll post all the emails and addresses in the near future, so you all can contact them direct.....then lets see how they like it. Just remember don't do anything illegal.
    I dont deny their behaviour may be intimidating, but would you care to elaborate on why you seem to have a vendetta? Are they pursuing you?


  17. #17
    Basic Account Holder sauran Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2011
    Posts
    1

    Default Re: CDUK. Who are they?

    I sincerely do not believe any one has a vendetta against CD UK - its just that people power is forced to come out and play in the face of gross malpractices by CD UK in this the year 2011!



Viewing CAG on a small screen? Switch to the mobile version of the site

Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE