Ok so my friend (the same one who has the problems with her flat- if you have seen that thread) asked me about something and i figured this was a good place to come for advice.

a couple of years ago she had accident at work (pretty serious back injury), at the time she had loan and had payment proection on it. now the place she worked didnt put anything in their accident book at the time so the bank wouldnt invoke the protection and pay the repayments for her.

Since then she won compensation from the company but now she wants to know how she can go about reclaiming her money from the bank. Since she was paying extra so that she would be covered in case of accident.

any help appreciated.

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