Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



+ Reply to Thread
Page 1 of 8
1 2 3 ... LastLast
Results 1 to 20 of 148
  1. #1
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    SharpmanTF1 Novitiate SharpmanTF1's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2008
    Posts
    534

    Question Sharpman v Nationwide credit card services ***WON WITH WASTED COSTS***

    Peeps,

    Sent CCA Request on 28th February 2008.

    Got the following in response.



    I know from browsing previous threads that this isn't a valid response to a CCA request as the form is definately an 'Application' form. and has non of the prescribed information required.

    open to suggestions as to a response.

    I'm not due another payment until april, the 12+2 runs out on 15th March.

    So, should I wait til the 12+2 and inform them that the form is not enforceable or should I Inform them now.

    TIA
    Sharpman

    Similar Threads:

  2. #2
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    MilkTrayMan Authoritative MilkTrayMan Authoritative MilkTrayMan Authoritative MilkTrayMan Authoritative MilkTrayMan Authoritative MilkTrayMan Authoritative MilkTrayMan Authoritative MilkTrayMan Authoritative MilkTrayMan Authoritative MilkTrayMan Authoritative MilkTrayMan Authoritative

    Follow Real_CAG on Twitter

    Cagger since
    Nov 2006
    Posts
    2,737

    Default re: Sharpman v Nationwide credit card services ***WON WITH WASTED COSTS***

    Personally, I'd wait until mid way through the 'Calendar Month' period, before reminding them!...


  3. #3
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    SharpmanTF1 Novitiate SharpmanTF1's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2008
    Posts
    534

    Default re: Sharpman v Nationwide credit card services ***WON WITH WASTED COSTS***

    hi,

    had a visit out of the blue today, whilst i was at work. Someone came to the house asking for me. my OH told them I was out and did not know when I would return. They were kind enough to leave a letter - see piccy.



    Naturally this has got my OH a little worried. Now, as you may be able to see from the letter they have 'made an appointment' to visit again next week between 1500 and 1530. now, any one in their right mind would know that anybody who has a full time job would still be at work during this period. Are the dopey idiots thinking that I should take time off work and all that entails (loss of earnings).

    What I'd like to know is can they do this, just turn up out of the blue. I've never even heard of this company. I certainly wasn't informed by Nationwideicon of the visit. As you can see from Post#1 all that has been produced from a cca request is a copy of what looks like an 'application'

    Does any one have any 'go forth and multiply' suggestions for this company.

    Any help appreciated

    TIA

    Sharpman


  4. #4
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    MilkTrayMan Authoritative MilkTrayMan Authoritative MilkTrayMan Authoritative MilkTrayMan Authoritative MilkTrayMan Authoritative MilkTrayMan Authoritative MilkTrayMan Authoritative MilkTrayMan Authoritative MilkTrayMan Authoritative MilkTrayMan Authoritative MilkTrayMan Authoritative

    Follow Real_CAG on Twitter

    Cagger since
    Nov 2006
    Posts
    2,737

    Default re: Sharpman v Nationwide credit card services ***WON WITH WASTED COSTS***

    Methinks that the intention of the letter it to get U to ring them up....DON'T

    They will attempt to bamboozle U on the phone + U will have NO proof of what they say (...unless U record the conversation of course).
    Don't worry too unduly about what it says about them visiting U.
    U are under NO obligation to speak to them or allow them into your home.
    ...even MORE so when a CCA has NOT been produced (...admittedly U didn't send one to this DCAicon though)

    It is all scare tactics designed to put the 'frighteners' on naive law abiding citizens.
    Some peeps panic at the thought of a home visit by a DCA, or are ashamed of their neighbours finding out etc etc, so they end up paying what the DCA wants them to.
    ...Often this is monies which the DCA is NOT legally entitled to, unfortunately.
    These payments encourage some DCA's to act 'unethically' again + again to other poor unsuspecting peeps...


  5. #5
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    SharpmanTF1 Novitiate SharpmanTF1's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2008
    Posts
    534

    Default re: Sharpman v Nationwide credit card services ***WON WITH WASTED COSTS***

    Those Kind people from K.P.R. have now contacted me with a letter stating they are acting on behalf of Nationwideicon credit card services.

    The jist of the letter is that

    'it is important that you pay off the debt immediately, or call ********** within 7 days. if you don't we may begin legal procedings'

    Now, as per the first entry, I have requested a CCA from NCCS for my CCA. I recieved the application form in response.

    They're still stacking on the interesticon, charges etc, although they haven't provided The CCA as requested.

    Does anybody have a suggestion for a response to K.P.R.?
    Should I fire of a CCA request to them as well. As they're, from what I understand the inhouse DCAicon for Nationwide, is it worth it.

    Sharpman


  6. #6
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    SharpmanTF1 Novitiate SharpmanTF1's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2008
    Posts
    534

    Default re: Sharpman v Nationwide credit card services ***WON WITH WASTED COSTS***

    Hi,
    Things appear to have escalated -
    The account has now been passed to Drydenslaw. They sent me a letter informing me of this, I contacted them to explain situation, they asked for an i&e form, I sent this off to them. The were then kind enough to send me a N1 CPC Claim form - with a letter stating that there was nothing they could do and were proceeding to take me to court.

    I've been in touch all the way with Nationwideicon explaining situation etc. I sent a request for the CCA but got a completed application form instead.

    What I need to know is:

    Is the application form that they sent me valid as a correctly executed document with regards to the account in question.

    This is urgent as they sent the N1 CPC to me as of 1st July and have 14 days to reply.

    Any help in where I go from here would be appreciated.


    Worried Sharpman.


  7. #7
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    SharpmanTF1 Novitiate SharpmanTF1's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2008
    Posts
    534

    Default re: Sharpman v Nationwide credit card services ***WON WITH WASTED COSTS***

    Bump


  8. #8
    Site Team 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    May 2007
    Posts
    22,180

    Default re: Sharpman v Nationwide credit card services ***WON WITH WASTED COSTS***

    From what I can see it is a pre contractual application form (just my opinion, i'm not an expert on these)...

    Did you make a request for a full portfolio of all paperwork with the CPR request...?? recorded / guaranteed delivery ?

    In the XXXX county courticon
    Claimant -v- (YOUR NAME)
    Claim Number: (CLAIM NUMBER)


    Dear XXX

    REQUEST FOR INFORMATION

    I have received a recent court claim from your organisation. In order to file a defence and counter claim I require some information. Given that this matter is now the subject of legal proceedings, you are obliged to disclose under the Civil Procedure Rules, the information and documents detailed below.

    The information must be furnished within fourteen days of the receipt of this letter. If you fail to comply, this will be reported to the Court, a copy of this letter will be provided as evidence to the same and an Order enforcing your compliance will be sought.

    1. A true copy of the executed credit agreement and any terms and conditionsicon that applied to the account at the time of default and at the time the account was opened. True copies of any notice of assignment and/or default notice or enforcement notice that you or the original creditor sent me, with a copy of any proof of postage that you hold.


    1.1 If copies of any of the above documents are to be relied on in court rather than originals, a copy of the Notice of proposal to adduce hearsay evidence required under s2(1) of the Civil Evidence Act 1995 together with proof of the authenticity of the document(s) as required under s8(1)(b) of the Act, including but not limited to:

    (a) a copy of the procedure(s) used for copying, storing and retrieving documents
    (b) a copy of the relevant log entry showing the time and date of the scan or copy, the name of the member of staff making the copy, the method used for copying, storage and retrieval and time and date of destruction of the original document(s)

    (c) copies of internal and external audit reports covering the entire period from the date of the copy to the present to demonstrate that the procedures have been complied with
    (d) copies of Quality Assurance accreditation certificates covering the entire period from the date of the copy to the present to demonstrate that the procedure(s) and audit process(es) comply with the appropriate quality standards


    2. All records you hold on me relevant to this case, including but not limited to:

    a. Transcriptions of all telephone conversations recorded and any notes made in relation to telephone conversations by your company, or by any previous creditor
    b. Where there has been any event in my account history over this period which has required manual intervention by any person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention, or other evidence of that manual intervention in relation to my account formerly held with *********.(AMEND TO THE COMPANY NAME)
    c. .Documents relating to any insurance added to the account, including the insurance contract and terms and conditionsicon, date it was added and deleted (if applicable).
    d. Details of any collection charge added to the account; specifically, the date it was levied, the amount of the charge, a detailed financial breakdown of how the charge was calculated, and what the charge covers.
    e. Specific details of the fees/charges levied by any other agency in respect of this account and a detailed breakdown of said fees/charges and what each charge relates to and on what date said fees/charges were levied.
    f. A genuine copy of any notice of fair use of my data as required by the Data Protection Act 1998
    g. A list of third party agencies to whom you have disclosed my personal dataicon and a summary of the nature of the information you have disclosed.
    h. Copies of statements for the entire duration of the credit agreement.


    3. Any other documents you seek to rely on in court.


    I will require this information within the next fourteen days. I must advise you that if the information is not forthcoming, it will be reported to the Court that you are trying to frustrate proceedings and denying me the opportunity to file a defence and counter claim.

    Yours sincerely,

    XXXX (type, don't signicon).

    PLEASE NOTE - I am not a legal expert, what is stated is my own opinion and from what I have learnt from this forum and my own experiences.

    DEBT COLLECTION LETTER/SAR/AGREEMENT TEMPLATES ARE HERE - http://www.consumeractiongroup.co.uk...65-legislation

    IF WE HAVE BEEN HELPFUL -PLEASE, PLEASE, PLEASE GIVE A DONATION TO HELP US TO CONTINUE HELPING YOU

    I AM HAPPY TO RECEIVE PM's AND I WILL RESPOND IF I FEEL I CAN ASSIST BUT WHEN YOU DO CAN YOU PLEASE PROVIDE A LINK TO YOUR THREAD ON WHICH YOU WOULD LIKE ME TO COMMENT - THANK YOU

    IMPORTANT - If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.
    Before you decide,consider the users here who have already offered help and support.
    Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.
    If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.


    Forum rules - http://www.consumeractiongroup.co.uk...ease-read.html

  9. #9
    Site Team 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    May 2007
    Posts
    22,180

    Default re: Sharpman v Nationwide credit card services ***WON WITH WASTED COSTS***

    Have you admitted the debt to them as in have you signed your name on the I & E form ? or disputed it ?.....I presume you want to defend all of it....

    PLEASE NOTE - I am not a legal expert, what is stated is my own opinion and from what I have learnt from this forum and my own experiences.

    DEBT COLLECTION LETTER/SAR/AGREEMENT TEMPLATES ARE HERE - http://www.consumeractiongroup.co.uk...65-legislation

    IF WE HAVE BEEN HELPFUL -PLEASE, PLEASE, PLEASE GIVE A DONATION TO HELP US TO CONTINUE HELPING YOU

    I AM HAPPY TO RECEIVE PM's AND I WILL RESPOND IF I FEEL I CAN ASSIST BUT WHEN YOU DO CAN YOU PLEASE PROVIDE A LINK TO YOUR THREAD ON WHICH YOU WOULD LIKE ME TO COMMENT - THANK YOU

    IMPORTANT - If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.
    Before you decide,consider the users here who have already offered help and support.
    Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.
    If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.


    Forum rules - http://www.consumeractiongroup.co.uk...ease-read.html

  10. #10
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    SharpmanTF1 Novitiate SharpmanTF1's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2008
    Posts
    534

    Default re: Sharpman v Nationwide credit card services ***WON WITH WASTED COSTS***

    Quote Originally Posted by 42man View Post
    Have you admitted the debt to them as in have you signed your name on the I & E form ? or disputed it ?.....I presume you want to defend all of it....
    No, there was no signatureicon on the i&e form, but it was sent via email.

    Sharpman


  11. #11
    Site Team 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man Highly authoritative 42man's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    May 2007
    Posts
    22,180

    Default re: Sharpman v Nationwide credit card services ***WON WITH WASTED COSTS***

    Did you send them a CPR request ?

    PLEASE NOTE - I am not a legal expert, what is stated is my own opinion and from what I have learnt from this forum and my own experiences.

    DEBT COLLECTION LETTER/SAR/AGREEMENT TEMPLATES ARE HERE - http://www.consumeractiongroup.co.uk...65-legislation

    IF WE HAVE BEEN HELPFUL -PLEASE, PLEASE, PLEASE GIVE A DONATION TO HELP US TO CONTINUE HELPING YOU

    I AM HAPPY TO RECEIVE PM's AND I WILL RESPOND IF I FEEL I CAN ASSIST BUT WHEN YOU DO CAN YOU PLEASE PROVIDE A LINK TO YOUR THREAD ON WHICH YOU WOULD LIKE ME TO COMMENT - THANK YOU

    IMPORTANT - If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.
    Before you decide,consider the users here who have already offered help and support.
    Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.
    If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.


    Forum rules - http://www.consumeractiongroup.co.uk...ease-read.html

  12. #12
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    out of cash Novitiate out of cash's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    May 2007
    I am in
    somewhere in uk
    Posts
    349

    Default re: Sharpman v Nationwide credit card services ***WON WITH WASTED COSTS***

    hi Sharpman,

    be prepared for them to send you another page which will
    conveniently have all the prescribed terms within it there is case law about this which quotes prescribed terms nee to be within the sig document nation wide are trying to do to you what they are to me and many others stand your ground.

    good luck

    out of cash


  13. #13
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    SharpmanTF1 Novitiate SharpmanTF1's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2008
    Posts
    534

    Question re: Sharpman v Nationwide credit card services ***WON WITH WASTED COSTS***

    Sent off for information under CPR.

    Got back the following items:

    Printed copies of statements less the first 6 months
    A copy of the 'PRIORITY APPLICATION

    Still no sign of the terms and conditionsicon.

    2 thirds of the way thru the statements the account number changes.
    (There is no documentation to explain why this has happened.)

    Please see copy of the letter sent from drydens.
    --


    any comments, suggestions would be appreciated. They are trying for a charging order on my property.

    Sharpman


  14. #14
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    SharpmanTF1 Novitiate SharpmanTF1's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2008
    Posts
    534

    Default re: Sharpman v Nationwide credit card services ***WON WITH WASTED COSTS***

    42man

    Sent of the cpr as suggested.
    It appears that this may have confused the person at drydens.

    as said in previous post there are several months worth of statements missing.

    No copies of default notices?

    Surely after 7 years there must be more than just statements relating to an account.

    Also, is there any one out there who could clarify the situation on application forms as 'properly executed credit agreements' - no terms and conditionsicon appear anywhere on the application form.

    Thanks

    Sharpman


  15. #15
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    out of cash Novitiate out of cash's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    May 2007
    I am in
    somewhere in uk
    Posts
    349

    Default re: Sharpman v Nationwide credit card services ***WON WITH WASTED COSTS***

    hi sharpman,

    dont take no crap if litigation is involved say you demand statements as of when the account first become active.

    on the application form side of things this is a def no no win for them unless they have an application form which has all the prescibed terms within the four corners of the document apr,interesticon rate,amount of credit etc with your sig at bottom of page they are truly stuffed i am up against this lot for the same thing have had 3 hearings trial is soon ,

    good luck to you

    out of cash


  16. #16
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    SharpmanTF1 Novitiate SharpmanTF1's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2008
    Posts
    534

    Default re: Sharpman v Nationwide credit card services ***WON WITH WASTED COSTS***

    Going to send this off to drydens in response to their lacking response to my CPR

    Ms XXXXX

    Recieved your letter.

    As you may be aware from your client, I requested a 'True' copy of the CCA Agreement.

    I note that you have sent, as a result of the CPR request a copy of an application form. This as it stands did not comply with my CCA request then and it still does not comply now.

    I also note that Statements have been sent, but does not consist of the complete history of said account.
    According to your client the account was opened in march 2001. the first statement you have supplied is dated 17th December 2001. by my calculations there are several months statements missing.

    There is no information explaining the occurence of statement dated 09 january 2007.

    Perhaps I should make things a little clearer.

    As part of my CPR request I requested a full detail of account in connection with this issue. I must reitterate that I would like a FULL portfolio of every occurence connected with this account. Not just from yourselves, but also from your client.

    I look forward to hearing from you soon.

    Mr sharpman

    ------------------------------
    Any body got any comments or a more strongly suggested reply.


    Thanks in advance

    Sharpman


  17. #17
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    SharpmanTF1 Novitiate SharpmanTF1's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2008
    Posts
    534

    Default re: Sharpman v Nationwide credit card services ***WON WITH WASTED COSTS***

    bump


  18. #18
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    SharpmanTF1 Novitiate SharpmanTF1's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2008
    Posts
    534

    Default re: Sharpman v Nationwide credit card services ***WON WITH WASTED COSTS***

    Ok,
    Panic is rearing its ugly head.

    Drydens have sent a response to my cpr request, (see letter a few posts back.)

    They 'confirm that they will request judgement against me on 26th august unless an admission, an acknowledgement of service of a defence is filed beforehand'

    What's my next step. as I've already pointed out, they haven't really complied with my cpr request as the information is not full. The statements only go back 6 yearsicon. account was opened march 2001 earliest statement supplied is dec 2001

    They've supplied the 'application form' again, still missing T&C's.

    A push in the right direction is greatly needed.

    TIA

    Sharpman


  19. #19
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    SharpmanTF1 Novitiate SharpmanTF1's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2008
    Posts
    534

    Default re: Sharpman v Nationwide credit card services ***WON WITH WASTED COSTS***

    A quick question that may or may not be relevant.

    The 'Priority Application' used to open the account has one credit card number. the Claim form has another account number. Is this useful in a defence. All letters etc recieved about this claim refer to the second Number. Now, I know for definite that I never signed anything when this card was issued. (reported fraudulent activity and account was changed, although there was no covering paperwork to explain change of card/account number.)

    Any input appreciated

    Sharpman


  20. #20
    Royalties Account Holder
    Help the CAG!!
    Download our toolbar
    pt2537 Highly authoritative pt2537 Highly authoritative pt2537 Highly authoritative pt2537 Highly authoritative pt2537 Highly authoritative pt2537 Highly authoritative pt2537 Highly authoritative pt2537 Highly authoritative pt2537 Highly authoritative pt2537 Highly authoritative pt2537 Highly authoritative

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2007
    Posts
    13,487

    Default re: Sharpman v Nationwide credit card services ***WON WITH WASTED COSTS***

    have they issued a claim against you? i cant see any reference to the particulars of claim on this thread

    can you let us know what the POCs were and also if they have brought a claim against you, can you tell us have you acknowledged service and when does your defence need to be filed?



Browsealoud
Video Tour



Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE